Senior Manager, Technology Operations at Walmart

Bentonville, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, TechnologyIndustries

Requirements

  • Knowledge of Financial Management tools and processes, including budgeting and internal/external program communication tools and processes
  • Knowledge of Program Management techniques, tools, frameworks, benefits analysis, and program planning tools and techniques
  • Knowledge of technology strategy and its linkages to domain, basic understanding of existing/upcoming systems technologies/trends, product technical information, domain-specific market standards, methodologies, tools, processes, and checkpoints
  • Knowledge of verbal/nonverbal behaviors, application/allocation of business communication styles/techniques in ambiguous/challenging situations, communication channels/mediums, interpersonal skills, universal relationship building, and influencing styles
  • Knowledge of Program Estimation tools and techniques, and Risk Assessment and Mitigation tools and techniques
  • Knowledge of Program Monitoring and Control tools and processes, and internal/external program reporting and logging tools and processes
  • Knowledge of organization KPIs and assessment techniques

Responsibilities

  • Comprehend the financial plan for implementation of multiple projects; monitor delivery schedules and cost expenditure for multiple projects within a program
  • Define goals, deliverables, and schedules for managing multiple medium- to high-complexity projects within a program in line with overall strategic objectives; create accountability matrix for the projects; decompose the program into multiple modules and assign responsibility assignments and milestones for each module; comprehend operational and financial factors that drive project success
  • Get involved and provide support to technology domain stakeholders to solve complex issues (e.g., suggest needed skills, how technology impacts); develop business cases for projects with projected ROI or cost savings; demonstrate deep functional knowledge of the business unit/domain; translate business unit/domain requirements into projects, activities, and tasks aligned to overall technology strategy; serve as interpreter/conduit to connect business unit/domain needs with tangible solutions/results; participate in creating new processes and ways of working
  • Communicate articulately and concisely in stakeholder meetings involving multiple teams; convey complex information and address ambiguity for robust technology development; build productive collaborative relationships with stakeholders; influence team/stakeholders to take meaningful action with sound recommendations; independently prepare clear, concise, logically structured, and meaningful reports/material based on facts; seek/provide constructive feedback, anticipate needs/questions, and respond appropriately
  • Distribute allocated budget for the program across multiple projects and ensure optimum resource allocation; identify potential risks for successful completion of programs; design multiple response plans through scenario planning for identified risks across multiple projects; define measures and milestones for tracking/review of program success
  • Decompose performance metrics for the program into measures for different projects; track progress of the program and develop forecasts to overcome anticipated risks; guide implementation/use of program management tools and development of processes to improve throughput, efficiency, and effectiveness of programs
  • Design the organization's planning processes and decision-making channels; explain advantages and risks of using business simulations for critical business decisions

Skills

Financial Management
Budgeting
Program Management
Project Scheduling
Technology Strategy
Stakeholder Management
Business Case Development
ROI Analysis
Accountability Matrix
Milestone Management

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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