Senior Manager, Technical Program Management (Bank Tech) at Capital One

Richmond, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, FinTech, MarTechIndustries

Requirements

  • Bachelor's degree
  • At least 5 years of experience managing technical programs
  • Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
  • Exceptional communication and collaboration skills
  • Excellent problem solving and influencing skills
  • A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
  • Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
  • Deep focus on execution, follow-through, accountability, and results
  • Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
  • Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
  • Preferred Qualifications (as additional requirements)
  • 5+ years of experience designing and building data-intensive solutions using distributed computing
  • 3+ years of experience in building distributed systems & highly available services using AWS cloud computing services and architecture
  • 3+ years of experience with Agile delivery
  • 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact
  • Experience in building systems & solutions within a highly regulated environment
  • Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)

Responsibilities

  • Lead programs that deliver on critical business goals and build large scale products & platforms
  • Work on high priority initiatives related to ad tech and marketing tech as a Senior Manager of Technical Program Management (TPM) on the MarTech team of the Bank Tech organization
  • Partner with Senior Leaders and stakeholders across lines of businesses to drive execution of a cohesive roadmap across multiple workstreams to deliver results that will have a direct impact on the company
  • Pave the way for an expanding TPM discipline within the team, by leveraging industry knowledge and experience to teach the organization what a great TPM can achieve

Skills

Key technologies and capabilities for this role

Technical Program ManagementScalable PlatformsRisk MitigationStakeholder ManagementCommunicationProblem SolvingSystems ThinkingAd TechMarketing TechRoadmap ExecutionQuantitative Analysis

Questions & Answers

Common questions about this position

What are the basic qualifications for this Senior Manager role?

The basic qualifications include a Bachelor's degree and at least 5 years of experience managing technical programs.

What preferred qualifications are listed for this position?

Preferred qualifications include 5+ years designing and building data-intensive solutions using distributed computing, 3+ years in building distributed systems using AWS, 3+ years with Agile delivery, 3+ years delivering large complex programs, and experience in highly regulated environments.

What key skills do TPM Senior Managers at Capital One have?

They have strong technical backgrounds, exceptional communication and collaboration skills, excellent problem solving and influencing skills, a quantitative approach, ability to simplify complex technical concepts, deep focus on execution and accountability, and high emotional intelligence.

What is the team and role focus for this position?

This role is on the MarTech team within the Bank Tech organization, focusing on high priority ad tech and marketing tech initiatives, partnering with senior leaders to drive roadmaps and expand the TPM discipline.

Is the salary or compensation specified for this role?

This information is not specified in the job description.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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