Sales Engineer
AlteraSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, FinTechIndustries
Requirements
- In-depth knowledge of Visa Acceptance Solutions products (Digital Accept, In-person Accept, Payment Processing, Transaction Management & Optimization, Fraud Management, Risk Management, Post Transaction Management, Payment Acceptance, Payment Security, Fraud & Risk Services) developed through research, testing, self-enabled learning, technical testing, and investigative exercises
- Accurate, up-to-date product and services knowledge maintained through knowledge sharing with global teams and collaboration with product teams
- Ability to provide technical pre-sales support, including accompanying sales team to meetings, giving presentations, product demonstrations, whiteboard sessions, discovery phase exercises, and adapting to challenging, pressured situations with a sales-oriented approach
- Capability to deliver client-focused technical consultancy engagements to design solutions and validate implementation feasibility
- Experience supporting handovers to Implementation Specialists
- Ability to engage, support, and collaborate with clients across verticals: Retail, Travel, Digital, Financial, Government & Gaming
- Skills in providing proposal support for technical sections of RFI and RFP documents
- Proficiency in writing and developing small internal computer applications for proof-of-concept, product evaluation, and troubleshooting
- Troubleshooting skills for client issues during presales, in partnership with teams
- Ability to provide training on Visa Acceptance Solutions products and services (classroom-based or train-the-trainer)
Responsibilities
- Develop in-depth knowledge of Visa Acceptance Solutions products to function as subject matter expert with prospective customers through research, testing, self-enabled learning, technical testing, and investigative exercises, supported by senior team and line manager
- Maintain accurate, up-to-date product and services knowledge through global team knowledge sharing and collaboration with product teams, supported by senior team and line manager
- Provide technical pre-sales support by accompanying European sales team to meetings with large, complex prospects, including presentations, demonstrations, whiteboard sessions, discovery exercises, and sales-oriented solutioning
- Deliver client-focused technical consultancy to agree on solution design and validate implementation against client requirements
- Support handover to Implementation Specialists for efficient implementation
- Engage, support, and collaborate with prospective clients in Retail, Travel, Digital, Financial, Government & Gaming verticals
- Provide proposal support to European sales team for technical sections of RFI and RFP documents
- Write and develop small internal computer applications for proof-of-concept, product evaluation, and troubleshooting client issues, in partnership with Value-Added Services team and line manager
- Troubleshoot client issues for prospects, existing clients, and sales team during presales solutioning, in partnership with Value-Added Services team
- Provide training on Visa Acceptance Solutions products and services to customers (classroom-based or train-the-trainer)
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote or on-site?
The position is on-site.
What is the salary range for this Senior Manager role?
This information is not specified in the job description.
What key skills are required for this Sales Engineering role?
Key skills include in-depth knowledge of Visa Acceptance Solutions products, technical pre-sales support such as presentations and demonstrations, and delivering client-focused technical consultancy to design and validate solutions.
What is the company culture like at Visa?
Visa emphasizes a purpose-driven culture focused on uplifting everyone through innovative payments technology, with collaborative global teams and a supportive environment where senior team members and managers assist in learning.
What makes a strong candidate for this position?
Strong candidates have deep expertise in payment acceptance processes, products like Digital Accept and Fraud Management, experience providing sales-oriented technical support in high-pressure situations, and the ability to deliver technical consultancy for complex European clients.
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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