[Remote] Senior Manager, Revenue Operations at Mural

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

5+ years of experience in revenue operations, with proven ability to build and scale teams
Background in SaaS or technology industries; experience with both scaling and mature organizations preferred
Strong expertise in GTM strategy, revenue planning, and operational execution
Track record of optimizing sales processes, implementing new systems, and improving performance
Demonstrated experience developing and implementing sales compensation plans and incentive programs
Skilled in financial planning, forecasting, and analyzing sales performance metrics, preferably in SaaS models
Effective communicator with advanced analytical, coaching, and change management abilities; adept at facilitation and driving alignment
Proficient in leveraging AI-driven tools and data to inform strategy and enhance operational efficiency
Results-driven, with a passion for innovation, team development, and continuous improvement

Responsibilities

Support the GTM planning process through projects, data analysis, and task force leadership; collaborate with GTM leaders, Finance, and HR to enable clear, data-backed decision making
Design, assign, and continuously refine sales segmentation and territories in partnership with GTM leadership
Develop and implement GTM compensation structures that reward performance and align incentives with business goals, partnering closely with Finance
Own revenue forecasting and pipeline management, enhancing accuracy, transparency, and accountability
Develop, implement, and maintain strategies for data quality, integrity, and controls to ensure reliable KPI reporting and forecasting
Establish scalable workflows and processes to maximize sales productivity, operational efficiency, and knowledge sharing across the GTM organization
Drive and support key strategic initiatives that directly impact business performance
Monitor industry trends, emerging technologies, and competitive best practices; proactively integrate insights to strengthen revenue operations
Develop and execute holistic revenue strategies that unify GTM planning, sales enablement, and operational priorities to achieve ambitious growth targets
Deliver executive-level reporting, business reviews, and actionable insights to the CRO and other senior leaders, informing strategic decision-making
Partner cross-functionally with Sales, Marketing, Customer Success, Product, HR, and Finance to ensure strategic alignment and drive operational excellence
Champion continuous process improvement by identifying operational roadblocks and implementing high-impact solutions
Foster a high-performing, collaborative team culture; empower direct reports to innovate, experiment, and drive measurable results
Mentor, develop, and retain top talent within the Revenue Operations team, identifying skill gaps and supporting career growth
Balance high-level strategic thinking with a bias for execution – rolling up your sleeves to turn plans into tangible outcomes

Skills

Revenue Operations

GTM Strategy

Data Analysis

Sales Segmentation

Territory Management

Compensation Structures

Revenue Forecasting

Pipeline Management

Data Quality

KPI Reporting

Sales Productivity

Process Optimization

Strategic Initiatives

Cross-functional Collaboration

Mural

Digital workspace for team collaboration

About Mural

MURAL provides a digital workspace platform that enhances collaboration and creativity among teams. It allows users to brainstorm, plan, and design together in real-time, regardless of their location. The platform features digital whiteboards, sticky notes, templates, and integrates with other productivity tools, helping teams visualize ideas and streamline workflows. MURAL serves a wide range of clients, including businesses, educational institutions, and non-profits, and operates on a subscription-based model, offering different pricing tiers based on user count and features. This model supports a steady revenue stream and enables ongoing improvements to the service. MURAL distinguishes itself by focusing on uptime and reliability, ensuring that clients can depend on the platform for consistent service.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$210.9MTotal Funding

SERIES_CCompany Stage

Enterprise Software, EducationIndustries

501-1,000Employees

Benefits

Competitive salary

Fully remote team

401(k)

Flexible time off

Company equity

Parental leave

Health insurance

End of Year closure

Fertility benefits

Flexible monthly stipend

Free premium Mural account

Risks

Competition from AI-powered tools by Microsoft and Google threatens market share.

Subscription model may suffer during economic downturns as businesses cut costs.

New brand and UI changes may not appeal to all existing users, risking churn.

Differentiation

Mural offers AI-powered features enhancing productivity and creative collaboration.

Partnership with Theta Lake provides unique compliance solutions for digital whiteboarding.

Mural's new brand identity and UI focus on intuitive and engaging user experiences.

Upsides

AI integration positions Mural as a leader in digital collaboration innovation.

Compliance solutions with Theta Lake cater to financial services' secure collaboration needs.

Winning Microsoft Partner of the Year boosts Mural's credibility and market reach.

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