Senior Manager, People Operations (US) at Stream

Boulder, Colorado, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Human ResourcesIndustries

Requirements

7+ years in People Operations/HR, with at least 3 years focused on US-based employees
Demonstrated success in advising leadership on complex ER and organizational topics
Strong knowledge of US labor law, compensation practices, and benefits administration
Track record of scaling processes in a high-growth, distributed or remote-first environment (tech/SaaS preferred)
Proficiency with HRIS, EoR and payroll tools (e.g., Deel, Remote, Rippling, BambooHR, ADP)
Exceptional organizational skills and attention to detail
Strategic mindset with the ability to balance execution and long-term planning
Strong communication, relationship-building, and stakeholder management abilities

Responsibilities

Own the full scope of People Ops for the US organization, ensuring compliance, engagement, and alignment with global practices
Ensure compliance with US labor laws, leave regulations, and employment documentation
Oversee contracts, onboarding, and offboarding for US-based employees
Manage payroll inputs, benefits administration, and open enrollment in partnership with Finance
Lead and support the US Office Manager
Anticipate risks and proactively design programs and policies that protect both the business and employee experience
Provide strategic counsel to managers and leadership on employee relations, performance, and organizational design
Act as the senior point of contact for complex ER cases, investigations, and conflict resolution, ensuring outcomes are fair, compliant, and aligned with Stream’s culture
Drive initiatives that strengthen employee engagement, inclusion, and retention across US teams
Partner with managers on performance management, coaching, and leadership development
Oversee US onboarding and offboarding experiences, raising the bar for seamless and impactful transitions
Develop frameworks for compensation, benefits, and career development
Use data and insights (turnover, engagement, pay equity, ER cases) to identify trends, mitigate risks, and influence decision-making at the leadership level
Own continuous process improvement—ensuring systems, policies, and practices scale efficiently while maintaining compliance
Partner with the global People team to align US processes with global best practices
Collaborate with Talent Acquisition on US hiring logistics
Support company culture initiatives within the US team

Skills

Key technologies and capabilities for this role

People OperationsHR ComplianceEmployee RelationsPayroll ManagementBenefits AdministrationOnboardingOffboardingPerformance ManagementData AnalysisProcess ImprovementLabor LawEmployee EngagementOrganizational DesignRisk ManagementLeadership Development

Questions & Answers

Common questions about this position

Is this role remote or does it require office presence?

This is a hybrid role based in the Boulder office, with 3 days per week in-office presence expected.

What experience is required for this Senior Manager role?

Candidates need 7+ years in People Operations/HR, with at least 3 years focused on US-based employees, plus a track record of scaling processes in high-growth environments.

What key skills are needed for this position?

Required skills include strong knowledge of US labor law, compensation practices, and benefits administration, proficiency with HRIS, EoR, and payroll tools like Deel, Remote, Rippling, BambooHR, and ADP, plus exceptional organizational and communication skills.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this People Operations role?

A strong candidate has demonstrated success advising leadership on complex employee relations and organizational topics, a strategic mindset balancing execution and planning, and experience in high-growth tech/SaaS environments.

Stream

Offers APIs for scalable feeds and chat

About Stream

Stream offers a fertile ground for tech professionals due to its focus on providing scalable APIs and components for feeds and chat messaging, including sophisticated features like audio and video capabilities and AI-based auto moderation. This firm stands out with its comprehensive suite of APIs, SDKs, and UI/UX kits, combined with a robust global edge network, which equips developers to craft real-time experiences backed by enterprise-grade infrastructure. Setting the industry standard in real-time communication technology, it assures a dynamic work environment and continuous innovation, contributing to its positioning as a leader in its field.

Boulder, ColoradoHeadquarters

2015Year Founded

$56.5MTotal Funding

SERIES_BCompany Stage

Consumer Software, AI & Machine Learning, HealthcareIndustries

201-500Employees

Risks

Increased competition from other API-first companies threatens Stream's market position.

Reliance on external developers for integration poses quality and timeline risks.

Rapid SDK expansion may lead to security vulnerabilities if not thoroughly tested.

Differentiation

Stream offers robust SDKs for multiple platforms, enhancing developer flexibility.

Stream's secure APIs cater to enterprises focused on data privacy and security.

Stream's UI kit provides a visually appealing and customizable user interface.

Upsides

Growing demand for video tools boosts Stream's Video API adoption.

React Native's popularity aligns with Stream's recent SDK releases, increasing market share.

Online dating market growth drives demand for Stream's video and audio APIs.

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