Senior Manager, Partnerships - Pay-In at Remitly

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial Services, PaymentsIndustries

Requirements

8+ years of experience in partnerships or relationship management within payments, fintech, or financial services
Deep understanding of the Pay-In ecosystem — including PSPs, banks, aggregators, local and alternative payment methods, card networks, and domestic payment schemes
Proven experience managing and growing complex, high-value commercial relationships
Excellent relationship management skills, with the ability to influence and collaborate with senior stakeholders internally and externally
Strong commercial acumen and experience with negotiation and contract management
Analytical and data-driven mindset with the ability to

Responsibilities

Manage and deepen relationships with key Pay-In partners, including PSPs, banks, aggregators, and local or alternative payment method providers
Collaborate with internal stakeholders to execute against the global Pay-In strategy, ensuring partner initiatives align with Remitly's growth and performance goals
Serve as the primary commercial contact for partners — building trust, resolving issues, and identifying opportunities to improve collaboration and results
Support commercial negotiations, renewals, and contract management to secure optimal commercial and operational outcomes
Monitor partner performance, including authorization rates, costs, and service quality, and work with partners to deliver continuous improvement
Collaborate with Finance, Legal, and Compliance to ensure deals and relationships are aligned with Remitly's policies and regulatory requirements
Partner with Product and Engineering teams to support new integrations, improve existing connections, and launch new payment methods
Work closely with Operations and Risk teams to optimize partner performance and address issues that impact customer experience
Provide reporting to leadership on partner performance, risks, and opportunities
Stay informed on developments in the global payments ecosystem — including PSP trends, regulatory changes, and innovations in local and alternative payment methods
Represent Remitly at partner meetings and industry events to strengthen relationships and maintain market visibility

Skills

Key technologies and capabilities for this role

Partnership ManagementRelationship ManagementNegotiationCommercial AgreementsBusiness DevelopmentPayments InfrastructurePSPsBanksAggregatorsCard NetworksAlternative Payment Methods

Questions & Answers

Common questions about this position

Is this role remote or hybrid?

This is a hybrid role reporting into the Director of Business Development in London.

What salary or compensation does this position offer?

This information is not specified in the job description.

What key skills are needed for the Senior Manager, Partnerships role?

The role requires strong relationship management skills, experience negotiating commercial agreements, and the ability to collaborate cross-functionally in a global environment. Proficiency in monitoring partner performance metrics like authorization rates and costs is also essential.

What is the company culture like at Remitly?

Remitly fosters a passionate, global team of over 2,800 'Remitlians' united by a vision to transform lives through trusted financial services, emphasizing builders, reimaginers, and global thinkers in a collaborative environment.

What makes a strong candidate for this partnerships role?

A strong candidate is a relationship-driven professional who thrives in global, cross-functional environments and is passionate about making financial services more inclusive and accessible.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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