Senior Manager, Operations Improvement at Walmart

Denver, Colorado, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Relevant experience in operations improvement or related field
  • Skills in project management, including defining scope, objectives, activities, deliverables, milestones, timelines, and governance
  • Ability to manage budgets, costs, resources, and track changes/issues for projects
  • Experience delivering presentations, status reports, and project documentation to stakeholders
  • Expertise in content management, including evaluating/prioritizing requests, designing/developing/automating tools/templates/resources, and ensuring governance standards
  • Proficiency in analyzing data, identifying standards/processes/workflows, assessing performance baselines, and developing improvement solutions
  • Skills in consulting with cross-functional teams, communicating changes, and driving stakeholder buy-in
  • Knowledge of behavior change management, operational strategy development, and program performance monitoring
  • Supervisory experience, including selecting/training/mentoring associates, setting expectations, performance evaluations, coaching, and fostering team environments

Responsibilities

  • Oversee multiple projects by defining scope/objectives, establishing activities/deliverables/milestones/timelines, coordinating planning, managing governance, tracking changes/issues, identifying resources, monitoring budgets/costs, and delivering reports/presentations to stakeholders
  • Manage content management initiatives by evaluating/prioritizing requests, designing/developing/automating/maintaining tools/templates/resources, collaborating on intra-net content, providing guidance on functionality/communication/standards, ensuring alignment with governance, auditing/tracking variables, and adapting methods
  • Direct processes/procedures by analyzing data for standards/workflows, evaluating performance baselines, identifying improvements, editing/developing solutions, ensuring simplicity/executability/sustainability, consulting cross-functionally, and communicating changes for buy-in/behavior change
  • Manage behavior change/process improvement programs by evaluating needs, partnering on operational strategies, providing policy/procedure guidance, ensuring controls/tools/materials, aligning stakeholders, monitoring metrics, identifying post-implementation issues, and developing resolutions
  • Drive execution of multiple business plans/projects by identifying needs, developing/communicating plans/priorities, removing barriers, providing resources, setting/measuring performance standards, developing contingency plans, and supporting adaptability/learning
  • Provide supervision/development for associates by selecting/training/mentoring, assigning duties, building team environments, establishing/evaluating performance, providing recognition/coaching, and ensuring belonging awareness
  • Promote and support company policies, procedures, and mission

Skills

Project Management
Operations Improvement
Content Management
Process Optimization
Data Analysis
Budget Management
Stakeholder Communication
Governance
Automation
Intranet Development

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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