[Remote] Strategic Operations Associate at Alto Pharmacy

Texas, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

PharmaceuticalsIndustries

Requirements

Bachelor’s Degree from an accredited four-year university
1–2 years of experience in consulting, growth, program management, or strategic operations
Strong proficiency with GSuite/Office Suite and collaboration tools like Slack
Hands-on experience with Salesforce/SalesCloud
Familiarity with analytics and visualization tools (Looker, Tableau, SQL) and/or AI tools
High levels of responsiveness and a structured, rigorous approach to problem-solving
Excellent organizational skills with the ability to manage multiple initiatives simultaneously

Responsibilities

Take ownership of high-priority initiatives — structuring problems, scheduling and leading meetings, documenting action items, and ensuring follow-through
Provide strategic and operational support to the Head of Business Development and Head of Customer Success & Solutions (Joe), including MBR deck review/building, SLA reviews, and replicating/templatizing core deliverables
Help roll out sales infrastructure and processes that enable efficiency, accountability, and scalability across the Commercial team
Contribute to direct-to-patient (D2P) strategy, analyzing new opportunities (e.g., TrumpRx example) and driving initiatives forward with a structured, data-driven approach
Develop, review, and maintain performance dashboards in Looker, Tableau, or Salesforce, providing clear visibility into growth KPIs and operational metrics
Act as the central hub for information flow, ensuring alignment between Business Development, Customer Success, Solutions, and other teams

Skills

Key technologies and capabilities for this role

Program ManagementStrategic OperationsData AnalysisPerformance TrackingLookerTableauSalesforceGSuiteOffice SuiteSlackProblem-SolvingCommunication

Questions & Answers

Common questions about this position

What experience is required for the Strategic Operations Associate role?

Minimum qualifications include a Bachelor’s Degree, 1–2 years of experience in consulting, growth, program management, or strategic operations, strong proficiency with GSuite/Office Suite and Slack, hands-on experience with Salesforce/SalesCloud, and familiarity with analytics tools like Looker, Tableau, or SQL.

What are the preferred qualifications for this position?

Preferred qualifications include an MBA or advanced degree, experience in healthcare, consulting, or scaling commercial teams, demonstrated success managing SLA reviews or business reviews, strong analytical skills, and proven ability to create repeatable processes.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for the Strategic Operations Associate position?

Strong candidates have 1–2 years in consulting, growth, or strategic operations, hands-on Salesforce experience, analytics tool familiarity, high responsiveness, structured problem-solving, and excellent organizational skills to manage multiple initiatives.

Alto Pharmacy

Digital pharmacy offering same-day medication delivery

About Alto Pharmacy

Alto Pharmacy operates as a digital pharmacy that delivers medications directly to customers' homes on the same day. This service is designed for individuals who may not have the time to visit a traditional pharmacy. Customers can use the Alto app to consult with pharmacists about their medications, addressing any concerns they may have regarding side effects or other issues. Additionally, Alto Pharmacy helps customers save money by actively searching for coupons and discounts to provide medications at lower prices. Unlike many traditional pharmacies, Alto focuses on convenience and customer care, making it easier for people to manage their prescriptions. The company's goal is to enhance the pharmacy experience by combining fast delivery, accessible pharmacist support, and cost-saving options.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$664.4MTotal Funding

CONVERTIBLECompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

Generous time off

Comprehensive medical, dental, & vision plans

401k

Life & disability insurance

Parental leave

Equity

Risks

Amazon Pharmacy's expansion could increase competition for Alto.

The recent funding round at a lower valuation indicates a tough fundraising environment.

Contamination at Novo Nordisk's factory may disrupt Alto's diabetes medication supply.

Differentiation

Alto offers same-day delivery, enhancing convenience for busy individuals.

The company provides pharmacist consultations via an app, improving customer care.

Alto actively searches for cost-saving options, reducing medication expenses for customers.

Upsides

Alto's partnership with Cuban's Cost Plus expands access to medications.

The integration of telehealth services complements Alto's digital pharmacy model.

AI-powered medication management can enhance Alto's service offerings.

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