Senior Manager, National Accounts at Sysco

Maitland, New South Wales, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Food Distribution, Sales, Supply ChainIndustries

Requirements

Bachelor’s in Business/Sales/Marketing or related field or equivalent experience
Minimum 5+ years in customer or supplier facing role or a customer or supplier supportive role
Excellent written and verbal communication skills
Strong tactical planning and leadership skills
Able to self-direct work priorities to meet multiple deadlines
Strong negotiation and conflict resolution capabilities
Work collaboratively across corporate functional areas
Proficient in MS Office (Outlook, Excel, PowerPoint), Salesforce.com, SUS/AS400, SPIN, Sysco Reporting Systems
Strong financial acumen
Willingness to travel 10-20% regionally and nationally (up to 50% as per job header)
Ability to sit, stand, walk, use hands/fingers for computer/keyboard/mouse/telephone, reach with hands/arms, and occasionally lift/move up to 20 pounds

Responsibilities

Help achieve Sales, Gross Profit, and Delivered-Margin Financial Plan for assigned customers and ensure OpCo alignment with Corporate targets
Assist with execution of AOP (Annual Operating Plan) and JBP (Joint Business Plan) for customers, aligning with Customer and Sysco goals
Coordinate complex customer requests/projects/initiatives, including limited-time offers, new location openings, product additions, and deletions
Analyze and identify mutual customer/Sysco value in the Supply Chain (e.g., category/product voids for increased case volume, increased Sysco Brand Mix for customer value and Sysco margin, reduced operating expense like drop size, off schedule, returns, credits)
Manage day-to-day interaction with customers, communication flow to OpCo Contract Sales leads and AEs, problem resolution, and service level monitoring
Support VP-National Accounts in management of assigned customers to enhance customer experience, achieve Sales and Profit plans, service levels, and overall customer satisfaction
Handle day-to-day administration for customers
Provide guidance to Sysco OpCos, Corporate Departments, suppliers, and assist in coordination of all interactions and workflows with the customer

Skills

Account Management

Sales Planning

Profit Analysis

Customer Service

Supply Chain Optimization

Joint Business Planning

Financial Analysis

Problem Resolution

Contract Management

Service Level Monitoring

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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