Senior Manager, Learning & Skills (Programmes)

Employment Type: Full-time

Position Overview

Octopus Energy Services is at the forefront of the renewable energy revolution, installing Smart Meters, Solar PV, EV chargers, and Heat Pumps across the UK. We are seeking a Senior Manager, Learning & Skills (Programmes) to build and shape learning and upskilling programmes focused on leadership and performance. This role is crucial for developing the talent that delivers our products and services as we scale our operations to tens of thousands of homes annually.

Location Type: Remote with regular travel to sites across the UK (primarily England and Wales).

Responsibilities

• Lead the end-to-end development and delivery of critical learning and upskilling programmes, ensuring continuous improvement and alignment with performance outcomes.
• Consult, collaborate, and partner with leaders and subject matter experts to identify learning needs and skills gaps, and to scope and gain buy-in for targeted learning programmes.
• Lead programme teams comprising learning design, digital learning, and delivery expertise to develop, deliver, and maintain relevant learning solutions.
• Manage project plans, communications, and share updates and outcomes with relevant stakeholders.
• Shape and execute learning & skills strategies and plans aligned with business goals, developing business cases for ongoing investment.
• Focus on continuous improvement by evaluating learning efficacy, measuring ROI, and assessing the impact on performance.
• Anticipate future learning demands and stay updated with learning and tech innovations, integrating insights into scalable solutions.
• Adopt a skills-first approach, utilizing skills data to inform learning priorities, measure impact, and foster a culture of upskilling and agile workforce development.

Requirements

• Expertise and experience in shaping and delivering impactful learning and performance strategies and programmes.
• Proven ability to manage plans, budgets, and utilize data for decision-making.
• Track record of leading cross-functional project teams to deliver and evaluate impactful blended learning and upskilling programmes.
• Strong knowledge of adult learning principles, leadership and management development, and performance practices.
• Demonstrable experience in shaping and delivering leadership programmes.
• Comfortable learning about technical skills, even without a background in all technical areas.
• Excellent communication and influencing skills, with the ability to collaborate effectively across technical and non-technical teams at all levels.
• Curious and comfortable working in high-ambiguity, fast-paced environments, driving clarity and decisions, and embracing a test-and-learn approach.
• Empathetic leadership style, capable of building trusted relationships across the business.
• Flexibility and willingness to travel to different offices and sites as needed.

Company Information

At Octopus Energy Services, we are driving the global renewable energy revolution. We are committed to installing low carbon technology in homes across the UK and pride ourselves on delivering an incredible customer experience. We are growing rapidly and are passionate about making a significant positive impact.

Application Instructions

If this opportunity aligns with your skills and aspirations, we encourage you to apply. We are dedicated to providing the tools and environment necessary for you to unleash your potential.

Accommodations: If you require specific accommodations or have unique preferences for the interview process, please let us know, and we will do our best to customize it for you.