Senior Manager, Home Sales Advisors at Opendoor

Miami, Florida, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, TechnologyIndustries

Requirements

Minimum 8–10+ years in sales or revenue operations, including 3–5+ years leading managers and/or larger IC teams; proven track record of meeting and exceeding targets
Data-driven leader with mastery of sales KPIs and CRM/reporting workflows; comfortable running business reviews and coaching from the numbers
Demonstrated ability to scale outbound and inbound motions while maintaining quality and compliance in competitive/regulated markets
Exceptional communication, influence, and stakeholder management across executives and cross-functional partners
Strong program/project management skills; thrives in a fast-paced, evolving environment with shifting priorities
Based within a 50-mile commuting distance of the Miami, Florida office (in-office role, Monday through Friday)

Responsibilities

Inspire & lead team to act with urgency, hold themselves accountable, and create a culture of superior execution in service of customers
Own team KPIs (e.g., contacts, conversion rate, revenue, CSAT/NPS) and establish mechanisms to inspect inputs and outputs daily/weekly/monthly
Build, mentor, and performance-manage a multi-layer team; hire and develop talent, including future people leaders
Partner cross-functionally (Marketing, Product, Ops, Pricing/Finance) to refine playbooks, launch pilots, and scale proven motions
Serve as first point of contact for customer escalations; dive into the weeds daily with team, removing blockers, handling escalations, and communicating up and across
Monitor daily/weekly/monthly key metrics including both inputs and outputs
Weigh decisions and work closely with team managers to improve processes, considering both customer experience and bottom line
Identify and shine a light on operational seams that negatively impact the customer experience

Skills

sales leadership

revenue operations

sales KPIs

CRM

business reviews

outbound sales

inbound sales

stakeholder management

program management

project management

data-driven execution

coaching

team scaling

Opendoor

Technology-driven platform for buying and selling homes

About Opendoor

Opendoor simplifies the buying and selling of homes in the U.S. residential real estate market. For sellers, it offers a quick process where they can request a cash offer by providing property details. Using proprietary algorithms and market data, Opendoor generates a competitive offer, allowing sellers to avoid the traditional listing and negotiation hassles. For buyers, Opendoor provides a platform to browse homes and schedule self-guided tours, with the option to use their own agents. The company earns revenue through service fees from sellers and potential appreciation from homes it buys and resells. Opendoor's goal is to make real estate transactions more efficient and less stressful, while expanding its market presence and ensuring client safety.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$2,023.2MTotal Funding

IPOCompany Stage

Data & Analytics, Real EstateIndustries

1,001-5,000Employees

Benefits

Happier workdays - Add a little fun to your workday with Pendo board game night, team karaoke, ping pong, or enjoy a local brew on our rooftop deck.

Health and wellness benefits - Generous health and wellness plans designed to meet the needs of you and your family, including medical, dental, and vision benefits.

Paid parental leave - Up to 16 weeks of paid parental leave, and a flexible schedule upon your return to help you make the most of those special moments.

Learning and development - In-house management development classes, guest speaker lunch and learns, and select conferences help keep talent sharp.

Flexible work hours and PTO - Enjoy the benefits of a flexible time off policy, flexible work hours, and paid parental leave.

Global offices - Work across the globe in the cities that we love like Raleigh, San Francisco, New York, Herzliya, Tokyo, London and Sheffield.

Risks

Increased competition from tech-driven traditional real estate firms may erode market share.

Recent layoffs could impact operational efficiency and service quality.

Strategic shifts from new executive appointments may not align with market demands.

Differentiation

Opendoor offers a seamless, quick, and transparent home buying and selling experience.

The company uses proprietary algorithms to provide competitive cash offers to sellers.

Opendoor's user-friendly platform allows self-guided home tours and online purchase completion.

Upsides

Growing consumer preference for digital transactions aligns with Opendoor's online platform.

AI-driven predictive analytics can enhance Opendoor's pricing algorithms for competitive offers.

Remote work trends expand Opendoor's market opportunities in suburban and rural areas.

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