Sr. Manager, Strategic Customer Elevate - Customer Advocate (Global)
ServiceNowFull Time
Expert & Leadership (9+ years)
Candidates should possess a Bachelor's degree and have 5+ years of experience in the pharmaceutical/biotech industry and/or patient advocacy. A working knowledge of the pharmaceutical industry, including regulatory, commercialization, and compliance requirements, is essential. Demonstrated leadership capability, excellent communication skills, the ability to work independently while managing multiple priorities with attention to detail, and a track record of responsiveness and follow-through are also required.
The Senior Manager, Global Neuroscience Patient Advocacy will support the Neuroscience Advocacy team by managing stakeholders and coordinating the planning and execution of various programs and initiatives. Responsibilities include coordinating patient advocacy events, managing patient and medical congresses, supporting BMS-led advocacy events, and tracking team performance and communications. This role involves managing project deliverables according to BMS Project Management best practices, removing obstacles to project momentum, engaging project teams, and planning necessary resources for project completion. The position also requires representing BMS at external advocacy meetings, collaborating with cross-functional teams on patient-focused initiatives, and assisting with financial monitoring of the Psychiatry Advocacy team.
Develops and delivers biopharmaceutical medicines
Bristol Myers Squibb (BMS) develops and delivers medicines aimed at treating serious diseases, focusing on areas like cancer, autoimmune diseases, and heart conditions. The company conducts extensive research and development to create new drugs, which are sold after receiving regulatory approval. BMS also produces generic drugs, offering affordable alternatives that meet the same quality standards as their branded counterparts. What sets BMS apart from competitors is its dual focus on both innovative and generic medicines, enhancing access to healthcare. The company's goal is to improve patient outcomes while maintaining a commitment to sustainability and corporate responsibility.