Senior Manager, Global Benefits at Clio

Vancouver, British Columbia, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, SaaS, TechnologyIndustries

Requirements

8+ years overseeing multiple areas of benefits including multi-regional program modeling, design, and implementation
Proven track record of delivering high-profile global benefits projects
Strong analytical and storytelling skills when preparing and presenting benefit plan recommendations to senior leadership
Extensive retirement, health, dental, and leave plan design knowledge across a global scale
Experience preparing benefit harmonization integrations following acquisitions
Strong collaboration and stakeholder management skills, with the ability to navigate and align competing priorities across diverse teams
Thorough working knowledge of regulatory requirements in Canada, US, and international markets, including COBRA, HIPAA, ACA, ERISA, FMLA, and statutory leaves
Strong proficiency in Workday Benefits administration with the ability to optimize workflows and resolve process-related issues
Experience collaborating with payroll teams to ensure accurate benefit deductions and seamless leave management administration
Growth mindset when it comes to process improvement and new technologies, especially AI

Responsibilities

Define and establish the global benefits philosophy, creating a strategic roadmap to effectively operationalize all program elements
Annually benchmark the benefits package against industry and tech market trends to ensure competitiveness; analyze program effectiveness, utilization, and costs to recommend strategic improvements
Provide strategic and operational leadership in the design, development, implementation, administration, and communication of global benefit programs, including medical, dental, vision, life, and disability insurance coverage, retirement & pension plans, and legislated leaves of absence and statutory provisions
Oversee the day-to-day administration of all employee benefits programs, including health (medical, dental, vision), retirement (401(k), RRSP), life insurance, disability, leave of absence, and wellness initiatives
Drive the annual global benefit renewal processes globally and recommend a go-forward approach considering feedback from internal stakeholders, market research, and cost analysis to ensure the best return on investment
Lead the entire annual open enrollment process, from planning and system configuration to creating engaging communication campaigns and educating employees
Act as the primary contact for benefits brokers, carriers, and third-party administrators; lead renewal negotiations and manage vendor performance to ensure excellent service
Continuously improve the employee experience by simplifying benefits communication, FAQs, and self-service tools
Conduct regular audits to ensure compliance with local legislation
Proactively partner with key stakeholders in People, Finance, and Legal to ensure seamless data flow, accurate payroll deductions, and budget alignment

Skills

Benefits Benchmarking

Global Benefits Strategy

Benefits Administration

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plans

401k

RRSP

Disability Insurance

Wellness Programs

Leaves of Absence

Compliance

Stakeholder Management

Data Analysis

Cost Analysis

Market Research

Clio

Legal practice management software provider

About Clio

Clio provides legal practice management software that helps law firms operate more efficiently. Its two main products, Clio Grow and Clio Manage, serve different purposes: Clio Grow enhances the client intake process and engagement, while Clio Manage allows firms to organize tasks, manage cases, handle documents, and process payments in one platform. Clio caters to a diverse clientele, from solo practitioners to large firms, and operates on a subscription model, charging users monthly or annually for access to its software. The goal of Clio is to improve the efficiency of legal practices and reduce administrative burdens, ultimately supporting their growth.

Burnaby, CanadaHeadquarters

2008Year Founded

$1,279.9MTotal Funding

SERIES_FCompany Stage

LegalIndustries

1,001-5,000Employees

Benefits

Company equity

401k

Parental leave options and stipend

Flexible paid time off

Stipend to support WFH

Various wellness benefitsand programs

Risks

Emerging AI-driven legal tech startups could challenge Clio's market share.

Staying private may limit Clio's access to public market capital.

Significant investment in AI and expansion may strain Clio's resources.

Differentiation

Clio offers a comprehensive suite for law firm management, including client intake and payments.

Clio's products, Clio Grow and Clio Manage, streamline operations for legal professionals.

Clio's cloud-based platform supports solo practitioners and large law firms alike.

Upsides

Clio raised $900M in 2024, marking the largest Canadian software funding round.

Clio plans to enhance AI capabilities and expand into international markets.

Clio's subscription model generates $200M in annual recurring revenue.

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