Senior Manager - Financial Partnerships

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: Not specified

Mercury is building a whole stack of financial tools for startups. We work hard to create dashboards with thought and simplicity. You can check out our demo dashboard at www.demo.mercury.com. Underneath all of our products is a massive web of partners that users don’t see, that require significant product and process investment. That’s where the Financial Partnership team comes in. The Financial Partnership team maintains our external product relationships and streamlines our collective workflows to keep customers, partners, and Mercury employees happy.

You’ll manage a team of individual contributors and managers that are key cross functional players to Mercury’s product, legal, compliance, and finance teams. Your team owns relationships with everyone from our bank partners to infrastructure partners that support internal tools. Your main priority will be coaching and developing the team - you should lead with empathy, encourage the team to take on challenges and grow, and be their first point of escalation when they need help. You should be a creative problem solver that helps the team think of new ways to solve partner and product problems.

You’ll also be responsible for building out our network of potential partners - this will include a mix of operations, product thinking, and relationship building. You should be an expert at networking, evaluating partners, and developing a partner strategy. You will work within a complex ecosystem of domestic and international banking networks to quickly identify issues, define solutions, and communicate across teams. You will collaborate with product development with insights into the constraints and capabilities of our partners. You will build and foster excellent relationships with our partners as an account manager would do for their top clients.

Secure, reliable, thoughtful, and (perhaps) magical, is how a user should describe banking* on Mercury. Your job is to build and maintain a team that ensures our partners can live up to this description.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

Requirements

• Not specified

Responsibilities

• Lead a team of product partner and payment partner relationship managers
• Be the driving force behind building Mercury’s network of partner relationships
• Sell the impact and value of being a partner to Mercury, while negotiating the best returns/outcomes for Mercury
• Be the internal expert on the fintech partner ecosystem and build our knowledge base on how this system works
• Work closely with Legal and Finance to negotiate new contracts with our partners and help manage revenue
• Manage new partner selection and ecosystem expansion
• Unblock internal teams wherever possible and advocate for Mercury’s roadmap to drive efficiency for internal teams
• Clearly communicate the compliance, regulatory, and technical product considerations to internal teams.