8x8

Senior Manager Commercial Sales

Massachusetts, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Telecommunications, Cloud ComputingIndustries

Job Description

Company Information

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at www.8x8.com and follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Salary & Compensation

  • Salary Range: $157,500.00 - $262,500.00
  • The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location.
  • Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills.
  • Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
  • Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock.
  • Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.

Employment Type

  • Full time

Location Type

  • Not specified

Equal Employment Opportunities & Policies

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US:

  • 8x8 participates in the E-Verify program.
    • View the Participant Poster in English and Español.
    • View the Right to Work Poster in English and Español.
  • We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line).
  • Our Job Applicant Privacy Notice can be found here.

Skills

Commercial Sales
Customer Experience
Unified Communications
CPaaS APIs
AI
Sales Management

8x8

Cloud communications and collaboration platform

About 8x8

8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.

Campbell, CaliforniaHeadquarters
1987Year Founded
$253.1MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Risks

Increased competition from emerging players like Five9.
Potential security vulnerabilities from third-party integrations.
Rapid technological advancements may outpace current offerings.

Differentiation

8x8 holds over 125 patents, showcasing its commitment to innovation.
Recognized as a leader in Unified Communications by Gartner for 13 consecutive years.
Offers a comprehensive platform unifying customer engagement and internal communications.

Upsides

AI-powered insights enhance decision-making and customer satisfaction.
Video engagement capabilities offer dynamic and personalized customer interactions.
Strong global presence with support in over 55 countries.

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