Senior Data Analytics Engineer

About Us

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.

About the Position

As a Senior Data Analytics Engineer at ChowNow, you’ll be responsible for ChowNow’s data platform, built on Snowflake, dbt, and AWS. You’ll partner with others to build the tools that inject high-quality data and insights into both internal decision-making and customer-facing products. This is a unique time to join a team that is developing a modern state-of-the-art data stack, has executive sponsorship, and contributes directly to the company strategy, business growth and product development.

• Reports to: Senior Engineering Manager
• Direct Reports: None
• Employment Type: Full-time
• Location: Remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

What We Love About You

• You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.
• You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.
• You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.
• You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

What Success Looks Like

Within 30 Days You’ll:

• Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
• Get to know the current state of data at ChowNow, from original source to the data warehouse to visualization and data science
• Work closely with data science and business teams to understand needs and use cases
• Learn ChowNow’s analytics engineering practices by contributing changes to the dbt code base and seeing them through to business impact
• Learn how our key data tools are organized and maintained: the CDP, reporting tools, data transformation and orchestration tools

Within 60 Days You’ll:

• Contribute changes to the data pipeline and transformations to improve availability, quality and consumption of data
• Understand the other data sources in use by the various customers across the business, improvement opportunities and additional data needs
• Establish relationships with key partners across the organization