Senior L3 Support (SWIFT) - PRO at Accenture

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Technology, Professional ServicesIndustries

Requirements

Hands-on experience with SWIFT Solutions: AMH (Alliance Messaging Hub), AMG (Alliance Gateway), SAG (Secure Access Gateway) (Mandatory)
Strong knowledge of Oracle Database 19c (Mandatory)
Experience in high-security environments (e.g., financial institutions) (Mandatory)
Familiarity with audit processes, encryption standards, and multi-factor authentication (MFA) (Mandatory)
Knowledge of SWIFT message formats: MTxxx and ISO20022 (Mandatory)
6-9 years of experience (Senior level)
Java Spring Boot development exposure (Nice-to-Have)
Shell scripting for automation and support tasks (Nice-to-Have)
Experience with JBoss (Application Server) and Apache (Web Server) (Nice-to-Have)
Prior exposure to Citrix environment (Nice-to-Have)

Responsibilities

Provide Level 3 support for SWIFT applications (AMH/AMG/SAG) in a 24/7 mission-critical financial environment
Perform root cause analysis, incident resolution, and environment management for production systems
Ensure compliance with security policies including encryption, two-factor/multi-factor authentication, and audit readiness
Collaborate with infrastructure, security, and development teams to ensure smooth operations and deployments
Monitor system performance and support disaster recovery procedures as required
Maintain detailed documentation of system configurations, procedures, and incident resolutions

Skills

SWIFT

L3 Support

PRO

Incident Management

Troubleshooting

Payment Systems

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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