Senior Key Account Executive- Japanese speaker- SMB at TripAdvisor

Singapore

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Travel, Hospitality, TechnologyIndustries

Requirements

Minimum 3 years sales experience, preferably owning the entire sales cycle end-to-end
Bachelor’s Degree from a reputed University
Relevant experience in Inside Sales or Field Sales, preferably in Acquisition or Business Development
Bi-lingual (Fluent in Japanese & English)
Excellent written and oral communication in the relevant language/s of the country covered
Demonstrated sales aptitude (negotiation & closing) with relentlessly high standards
Not intimidated by technical interaction, co-browsing with customers on video calls
Target driven and proven self-starter with ability to deliver on initiatives without constant supervision
Territory and pipeline management experience using a CRM (Salesforce/Hubspot)
Coachability, openness to feedback and dedication to consistent self-improvement
Sales experience in e-commerce, SaaS, and other digital platforms along with demonstrated success with exceeding sales targets
Strong sales DNA, results-driven, execution-focused, customer-oriented, proactive, motivated, strategic, organized
Excellent sales and communications skills as well as effective relationship-building talents

Responsibilities

Own a book of business constituted by existing clients using business subscription and Advertising solutions; nurture, manage, and retain it while carrying associated quota/targets
Work on whitespace/greenfield in assigned territory and execute net-new customer acquisition deals
Expand relationships with existing customers by continuously proposing solutions that meet their objectives (cross-sell/upsell)
Work with key stakeholders from customer organizations, provide in-depth product demonstrations, negotiate commercials, and close new business
Achieve and exceed agreed sales targets monthly and quarterly on KPIs like revenue-growth, customer retention, number of new customers acquired, and other related KPIs
Serve as the link of communication between key customers and internal teams and work towards faster issue-resolution

Skills

Key technologies and capabilities for this role

SalesAccount ManagementJapaneseConsultative SellingCustomer RetentionNew Business AcquisitionE-commerceSaaSDigital PlatformsRelationship Building

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The role is hybrid in Singapore or remote in Japan.

What skills and experience are required for this position?

Candidates need strong sales DNA, results-driven mindset, excellent sales and communication skills, relationship-building abilities, and sales experience in e-commerce, SaaS, and digital platforms with a track record of exceeding sales targets. Japanese language proficiency is also required.

What is the company culture like at Tripadvisor?

Tripadvisor fosters an inclusive workplace that welcomes unique identities, abilities, and experiences, with a collaborative, fast-paced, highly-driven, and entrepreneurial environment focused on building long-term client relationships.

What does the Key Accounts team do?

The team builds exceptional, strategic, and long-term relationships with the largest hotel companies globally, solves their business challenges using Tripadvisor solutions, and drives revenue while working across internal and external stakeholders.

What makes a strong candidate for this Senior Key Account Executive role?

A strong candidate is proactive, motivated, strategic, organized, with excellent sales skills, experience in e-commerce/SaaS sales, proven success exceeding targets, and the ability to thrive in a fast-paced environment while managing customer retention and acquisition.

TripAdvisor

Largest travel platform for reviews and bookings

About TripAdvisor

Tripadvisor is the largest travel platform in the world, designed to help travelers research and plan their trips. It collects millions of reviews and opinions from travelers about various services such as hotels, restaurants, activities, airlines, and cruises. Users can access this information to make informed decisions about their travel plans. Tripadvisor operates mainly through advertising revenue, offering businesses in the travel industry the opportunity to advertise and enhance their visibility on the platform. Additionally, it earns money through affiliate commissions when users book travel services through links on its site. What sets Tripadvisor apart from its competitors is its vast database of user-generated content, which provides authentic insights and recommendations. The goal of Tripadvisor is to empower travelers with the information they need to create memorable travel experiences.

Englewood, ColoradoHeadquarters

1999Year Founded

$325MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Remote Work Options

Hybrid Work Options

Paid Vacation

Paid Sick Leave

Mental Health Support

401(k) Company Match

Risks

Potential acquisition could lead to strategic changes impacting Tripadvisor's market position.

The resignation of M. Gregory O'Hara may cause shifts in corporate governance.

Inquiry into securities law violations could result in legal challenges and financial penalties.

Differentiation

Tripadvisor is the world's largest online travel community with extensive user reviews.

The platform offers seamless links to booking tools for a comprehensive travel planning experience.

Tripadvisor's business model capitalizes on advertising revenue and affiliate commissions.

Upsides

Tripadvisor can enhance AI-driven personalization features to meet demand for tailored travel experiences.

The rise of 'workcations' presents opportunities for Tripadvisor to expand remote work-friendly content.

Tripadvisor can leverage sustainability trends by promoting eco-friendly accommodations and experiences.

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