Senior Cloud Engineer
LendingTreeSalary not specified
- Full Time
- Senior (5 to 8 years)
$60,000 – $80,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
InternshipJob Type
UnknownVisa
Information Technology, IT SupportIndustries
Requirements
Candidates should possess highly experienced knowledge in managing inbound IT tickets, mastering documentation of troubleshooting steps, and communicating solutions to end users. They must demonstrate the ability to analyze IT processes and procedures, implementing changes to improve efficiency for team members, and have deep experience using Kandji and a core understanding of Mobile Device Management (MDM) on the macOS platform. Extensive knowledge of macOS, iOS, and Windows systems is required, along with familiarity with SaaS tools such as Slack, Zoom, Confluence, Microsoft Office, Adobe, 1Password, GSuite, and Github. Experience working in environments with 2500+ endpoints and extensive experience using Okta is also necessary.
Responsibilities
The Senior IT Specialist will deliver world-class IT support to #teamClio globally, drive technical best practices and tailor adoption to meet end-user needs, lead by example and provide mentorship and training to team members, onboard new Clions to systems and technologies, maintain accurate hardware inventory, own the procurement and logistics of new hardware and software, prioritize and understand IT security protocols, implement and maintain policies and procedures, collaborate with management to assess technology needs, create and maintain documentation, and continually grow and share knowledge to push technical boundaries.
Skills
macOS
iOS
Windows
Kandji
Mobile Device Management (MDM)
Okta
Slack
Zoom
Confluence
Microsoft Office
Adobe
1Password
GSuite
Github
IT Security
Documentation
Endpoint Management
Clio
Legal practice management software provider
About Clio
Clio provides legal practice management software that helps law firms operate more efficiently. Its two main products, Clio Grow and Clio Manage, serve different purposes: Clio Grow enhances the client intake process and engagement, while Clio Manage allows firms to organize tasks, manage cases, handle documents, and process payments in one platform. Clio caters to a diverse clientele, from solo practitioners to large firms, and operates on a subscription model, charging users monthly or annually for access to its software. The goal of Clio is to improve the efficiency of legal practices and reduce administrative burdens, ultimately supporting their growth.
Key Metrics
Burnaby, CanadaHeadquarters
2008Year Founded
$1,279.9MTotal Funding
SERIES_FCompany Stage
LegalIndustries
1,001-5,000Employees