Senior Cloud Engineer

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Job Title: Senior Cloud Engineer
• Team: Endpoint Engineering
• Organization: Enterprise Technology

The Position seeks a talented Senior Cloud Engineer to join the Endpoint Engineering team within the Enterprise Technology organization. This role is responsible for building, configuring, and securing both Windows and Mac endpoints. You will be responsible for testing, maintaining, and troubleshooting various systems and platforms. This role requires strong technical skills, a passion for solving business challenges through automation, and a focus on delivering high-quality, user-centric solutions.

Responsibilities

• Partner across QuoteWizard/Lendingtree to identify, evaluate, and resolve issues within the MDM environments (Kandji & Intune).
• Support endpoints used across the organization including patching, compliance, security, and end-user experience.
• Work with a range of endpoint types such as laptops & mobile devices across different platforms (Windows, Android, iOS, and macOS).
• Develop and maintain standard operating environment (SOE) and Intune deployment profiles.
• Research, evaluate, and recommend new tools or services for endpoint management.
• Package, test, and deploy software applications to endpoints.
• Create/maintain technical documentation and contribute to the employee knowledge base.
• Participate in roadmap planning, set engineering standards based on the shared future vision of the department.
• Lead various IT projects in collaboration with SRE, Security, and other departments.
• Help develop and evolve processes to improve the effectiveness of internal systems and workflows through scripting & automation.

Requirements

• Experience: 7+ years of experience in Information Technology.
• Kandji & Intune Experience: 5+ years of experience working with Kandji & Intune in an enterprise environment.
• Scripting & Automation: 5+ years of experience in scripting & automation with frameworks/languages such as PowerShell, GraphAPI, Microsoft Flow, PowerApps.
• SaaS Technology: Experience procuring, configuring, and implementing modern SaaS technology.
• Application Management Lifecycle: Demonstrated experience with the application management lifecycle, including creation, deployment, monitoring, and management.
• Microsoft Tools: Experience working with Endpoint Manager, Security Center, and other Microsoft tools.
• Engineering Capability: Demonstrated engineering capability and aptitude in how you approach your work.
• Learning & Adaptability: Willingness to learn new things, take on a challenge, and not be afraid of making mistakes.
• Communication Skills: Have effective communication skills that suit a remote environment (active listening, asking questions, open to collaboration, managing up, etc.).

Preferences

• Education: Bachelor's or Master's degree relating to Technology.
• Years of Experience: 10+ years of experience in Information Technology.
• Mentorship: Experience functioning as a mentor/coach on a technical team.
• Version Control: Knowledge of source version control systems (Gitlab, GitHub).
• Monitoring Tools: Understanding of industry-standard monitoring tools (New Relic, Sumo).
• Certifications: Certifications for JAMF or Microsoft Mobility (Intune).