Implementation Success Analyst
QventusSalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
Candidates should possess a Bachelor’s degree or 3 years of equivalent healthcare experience, along with previous relationship management experience and experience implementing, managing, or consulting on accounts from 10-100,000 lives/retirees. They must also demonstrate the ability to effectively communicate verbally and in writing, possess project or process management experience, and be proficient with Microsoft Suite, including Excel with skills in sorting, pivot tables, and comparing files. Furthermore, candidates should exhibit analytical thinking, identifying root causes and recommending solutions, and recognizing trends for preventative action.
Responsibilities
The Senior Installation Administration Professional establishes and manages relationships with internal and external clients, coordinating the end-to-end implementation process from point of sale to go-live. They are accountable for prioritizing and balancing multiple responsibilities and projects, streamlining processes to improve key performance indicators, and facilitating innovative client solutions. This role involves creating accurate and timely reporting of implementation data, serving as the control point for requirements gathering and information dissemination, and leading post-implementation stabilization processes. Additionally, the professional begins to influence department strategy, makes decisions on complex technical approaches, and utilizes analytical thinking to introduce new processes and improvements in operational environments.
Skills
Relationship Management
Account Implementation
Process Streamlining
Client Solutions
Data Analysis
Reporting
Communication
Humana
Health insurance provider for seniors and military
About Humana
Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.
Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees