[Remote] Senior Installation Administration Professional at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

3 or more years of experience with Medicare and/or health insurance knowledge
Previous client or project management experience
Client Management/Client Facing Experience
Ability to effectively communicate with leadership and peers, inside and outside the organization, both verbal and written
Strong Presentation Skills
Strong organizational skills, with the ability to handle multiple priorities simultaneously
Proficiency in Microsoft Office Programs including Word, PowerPoint, Excel, Outlook and Teams
Ability to utilize analytical thinking and determine root cause(s) and recommended solution(s) as well as identify trends for preventative action
Strong consultative and collaborative skills working with a variety of teams and internal/external partners
Passionate about contributing to an organization focused on continuously improving consumer experiences
Previous relationship management experience
Project or process management experience
Ability to prioritize work accordingly
Valid state driver's license and proof of personal vehicle liability insurance
Bachelor's degree or higher (Preferred)
PMP certification (Preferred)
Prior or current process management experience (Preferred)
Experience with Aspire, CI, Microsoft Applications (Preferred)
Minimum download speed of 25 Mbps and upload speed of 10 Mbps

Responsibilities

Establishes and manages relationships with internal and external clients
Coordinates end to end process from the point of sale to members loaded in system, ID cards issued, claims opened for processing and certifications issued
Creates accurate and timely reporting of implementation data, status, and metrics
Serves as the control point for all requirements gathering and dissemination of information to functional areas
Leads post-implementation stabilization process, if applicable
Makes decisions on moderately complex to complex issues regarding technical approach for project components
Exercises considerable latitude in determining objectives and approaches to assignments
Begins to influence department’s strategy

Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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