Customer Support Manager, HVAC Specialist
RunwiseFull Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Roanoke, Virginia, United States
Key technologies and capabilities for this role
Common questions about this position
The base pay is $40–$48 per hour, with structured raises and leadership growth tracks.
Benefits include 90% employer-paid health insurance, life insurance, a 401k with company match, paid holidays, and vacation time.
This is a field-based role servicing Roanoke, Franklin County, and the Smith Mountain Lake area, requiring physical presence for installs, repairs, and maintenance.
Minimum 10 years of professional HVAC experience, proven ability to mentor and train apprentices or junior technicians, and strong communication and leadership skills are required.
The company operates like family, emphasizing respect, growth, purpose, fairness, integrity, excellence, and a tight-knit crew with daily hot breakfasts.
Plumbing, HVAC, and electrical services provider
Hiller Plumbing, Heating, Cooling & Electrical provides a range of maintenance services for homes and businesses, focusing on plumbing, HVAC, and electrical work. Their services are delivered by skilled technicians who prioritize customer satisfaction, backed by a guarantee that if customers are not happy, the service is free. Hiller stands out from competitors by offering transparent pricing and various financing options, making it easier for clients to afford necessary upgrades. The company operates under a philosophy called WIN5, which aims to benefit customers, employees, the company, communities, and vendors alike. Hiller's goal is to ensure high-quality service and customer loyalty while fostering a positive business environment.