Senior HR Business Partner at Capital One

London, England, United Kingdom

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Human ResourcesIndustries

Requirements

  • Significant experience of People Partnering with senior stakeholders within a complex, matrix environment
  • Proven ability to engage stakeholders effectively, facilitating the successful leadership of complex change management initiatives
  • Establishes strong relationships to effectively navigate and solve problems within a highly complex environment
  • Experience in designing and delivering on key strategic projects in support of the overall organisational goals (ex. Succession planning, Organisation design, Compensation)
  • Ability to manipulate data, show insight, provide recommendations and progress change
  • Confidence navigating in a complex matrix organisation, and able to partner and consult with a diverse mix of clients across the enterprise
  • Ability to provide counsel and execute hands-on tasks while effectively leading others through uncertain, and demanding situations, demonstrating a high degree of resilience
  • Demonstrates the energy and enthusiasm needed to champion new ways of working and thinking

Responsibilities

  • Serve as a strategic consultant, providing workforce planning and delivering an HR strategy aligned with business imperatives
  • Build effective, collaborative partnerships with the business, serving as a coach, challenger, and "uncomfortable companion."
  • Champion organisational development, actively driving change initiatives to enable business growth and success
  • Cultivate a culture of belonging, diversity, and inclusion within teams, encouraging high performance and collaboration among all associates
  • Drive effective planning and execution of HR initiatives including performance and talent management, leadership development, change management, and organisational design
  • Collaborate with the HR Business Partner team, participating in shared problem-solving, connecting insights, and contributing to the engagement of the broader HR function
  • Lead and contribute to cross-functional, enterprise-wide HR projects and initiatives, ensuring global consistency where appropriate and accelerating best-in-class people practices

Skills

Key technologies and capabilities for this role

Workforce PlanningTalent ManagementChange ManagementStakeholder EngagementDiversity Inclusion BelongingLeadership DevelopmentOrganisational DesignPerformance ManagementHR StrategyPeople Partnering

Questions & Answers

Common questions about this position

What is the work location and arrangement for this role?

This is a permanent position based in our London or Nottingham office with a hybrid working model that provides flexibility to work from the offices and from home.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key experiences and skills are required for this Senior HR Business Partner role?

Candidates need significant experience in People Partnering with senior stakeholders in a complex, matrix environment, proven ability to lead complex change management, strong relationship-building to solve problems, experience in strategic projects like succession planning and organization design, data manipulation skills, and confidence navigating matrix organizations.

What is the company culture like for this HR role at Capital One?

The culture emphasizes a fast-paced and collaborative HR function, championing diversity, inclusion, and belonging, fostering high performance and collaboration, and driving change initiatives for business growth.

What makes a strong candidate for this Senior HR Business Partner position?

Strong candidates will have proven experience partnering with senior stakeholders in complex matrix environments, leading change management and strategic HR projects like succession planning, and demonstrating resilience, data-driven insights, and enthusiasm for new ways of working.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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