Senior HR Advisor at Deliveroo

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Delivery, TechnologyIndustries

Requirements

3–6 years of HR generalist or advisory experience, ideally in a fast-paced, global Tech business
Strong knowledge of Indian labour law and HR compliance
Experience leading ER cases and driving engagement initiatives
Skilled at building trust with stakeholders at all levels
Confident communicator (written, spoken, and in-person)
Organised, with sharp problem-solving skills and the ability to juggle priorities
Familiarity with Workday, G-Suite, and modern HR systems (a plus)
A collaborative mindset and real passion for creating positive employee experiences

Responsibilities

Lead ER casework in India, ensuring fair, consistent outcomes aligned with policy
Manage full-cycle ER processes including documentation, investigations, and resolution
Coach managers on handling probation, performance, and exit conversations
Deliver standout onboarding experience from pre-boarding through Day 90
Drive structured new joiner check-ins and feedback loops
Keep onboarding toolkits fresh and useful
Run engagement activities aligned with people priorities and budget
Lead local pulse surveys, listening sessions, and turn feedback into actions
Partner with Facilities to make offices inclusive, vibrant, and energising
Champion India-wide culture initiatives like Values in Action and wellbeing campaigns
Support Employee Resource Groups with toolkits, events, and visibility
Work with People Ops on compliance areas including background checks, audits, and filings
Keep policies updated, clear, and accessible
Ensure accurate employee documentation and policy guidance
Partner with Talent Acquisition to strengthen employer brand in India
Support local HR communications, events, and campaigns
Act as a change partner for new HR initiatives and ways of working
Roll out global HR programmes with strong local alignment
Lead or support mid-sized HR projects (e.g., manager capability, DEI, people analytics)
Own the India HR calendar from compliance milestones to engagement moments
Ensure audit-readiness on local processes

Skills

Key technologies and capabilities for this role

Employee RelationsOnboardingPerformance ManagementEngagement SurveysComplianceInvestigationsPolicy ManagementCulture InitiativesWellbeing ProgramsEmployer BrandingChange ManagementPeople Operations

Questions & Answers

Common questions about this position

What is the work arrangement for this Senior HR Advisor role?

The position is hybrid, based in Hyderabad and Bangalore.

What experience is required for this position?

Candidates need 3–6 years of HR generalist or advisory experience, ideally in a fast-paced, global Tech business, with strong knowledge of Indian labour law and HR compliance.

What key skills are essential for success in this role?

Essential skills include experience leading ER cases and driving engagement initiatives, skilled at building trust with stakeholders, confident communication, organized problem-solving, and a collaborative mindset.

What is the company culture like at Deliveroo?

People are at the core of everything, with a focus on shaping positive employee experiences, championing culture initiatives like Values in Action, wellbeing campaigns, and supporting Employee Resource Groups.

What makes a strong candidate for this Senior HR Advisor role?

A strong candidate has 3–6 years of HR generalist experience in a global tech environment, expertise in Indian labour law, proven ER case management, and a passion for employee engagement and culture.

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters

2013Year Founded

$1,569.6MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Paid Vacation

Parental Leave

Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.

Rising operational costs due to inflation may impact profit margins.

Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.

The company partners with non-food brands, expanding beyond traditional food delivery.

Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.

Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.

AI integration enhances delivery efficiency and reduces operational costs.

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