Senior Financial Partnerships Operation Manager at Airwallex

Shanghai, Shanghai, China

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Financial ServicesIndustries

Requirements

5+ years of experience, preferably working within and/or partnering with financial institutions, payment companies, or in management consulting
Analytical thinker – ability to work with data, create reports & processes with ease, and optimize
Project management skills – ability to prioritize effectively and lead multiple project workstreams concurrently and independently
Track record of collaborating across teams – ability to effectively partner with financial partners, product, engineer, commercial, etc
Strong communication skills - ability to articulate complex concepts in a simple way
Self-starter – ability to spot opportunities to make things better and take ownership over them
Startup, tech, financial services and/or experience in a high growth environment preferred
SQL and experience with BI tool (Tableau, Looker etc) preferred

Responsibilities

Relationship & Reporting management: Work with internal stakeholders to support relationships with banking and financial institution partners, devise and execute initiatives that support various functional teams and increase their effectiveness
Change management: Ensure scheme mandates/bulletins don't slip through the cracks, monitor and evaluate new releases and requirements
Scheme invoice management & Data analysis: Handle pricing updates, update the Cost Engine, and identify data variance
Case support: Support merchant issues, working with banks/schemes to investigate specific merchant cases and escalations
Processes revamp: Design and execute strategies and processes that minimize touch points, improve efficiency, and support the investigative strategy
Communicate needs for enhancements: Support new product implementation, new market expansion, new feature launch etc., collate feedback and define a prioritized list of product enhancements

Skills

Stakeholder Management

Relationship Management

Change Management

Data Analysis

Process Improvement

Scheme Management

Invoice Management

Escalation Handling

Product Enhancement

Financial Operations

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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