Senior Enterprise Account Manager at Adyen

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Payments, Financial TechnologyIndustries

Requirements

Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
Highly skilled in leveraging your business acumen and analytical abilities to align strategic goals and help customers reach them
Proactive and adaptable with a hands-on mentality
Strategic thinker and born networker who thrives in a fast-paced, diverse, and entrepreneurial environment
Eager to work with a global, multicultural team in a collaborative manner

Responsibilities

Build deep trusting relationships with decision makers and executives on the most strategic accounts; establish a global network within Adyen and work collaboratively across cultures and time zones
Drive commercial negotiations with customers to win new business and close complex deals, while meeting strategic and financial targets for assigned accounts
Act as the human dimension of Adyen’s product by delivering payments expertise and guidance to customers; use data to tell compelling stories and position yourself as a trusted partner and informed advisor
Be a senior presence and source of knowledge on the team, and help others level up through training and mentorship
Be proactive and prioritize across multiple projects and teams to ensure thorough execution on cross-regional projects involving internal and external stakeholders
Advocate and champion for customers internally and serve as a feedback loop to influence Adyen’s product roadmap
Manage relationships with the largest enterprise merchants, international contacts across multiple industries and channels; understand unique merchant needs and provide payments expertise to help them grow; power merchant growth in multiple channels through proactive advisory on Adyen’s products, services, and the international payments landscape

Skills

Key technologies and capabilities for this role

Account ManagementRelationship ManagementEnterprise SalesPayments IndustryStrategic ThinkingCross-functional CollaborationCustomer SuccessNetworking

Questions & Answers

Common questions about this position

Is this role remote or based in a specific location?

The role is based in London and requires joining the team there.

What salary or compensation does this position offer?

This information is not specified in the job description.

What key skills are required for the Senior Enterprise Account Manager role?

Key skills include proactive and adaptable mindset, strategic thinking, hands-on mentality, relationship building with executives, commercial acumen for negotiations, and expertise in payments.

What is the company culture like at Adyen?

Adyen fosters a fast-paced, highly entrepreneurial environment with high autonomy, collaboration across global multicultural teams, and a focus on tackling challenges together while owning careers.

What makes a strong candidate for this Senior Enterprise Account Manager position?

A strong candidate is a born networker who thrives in fast-paced, diverse environments, eager to deliver outstanding customer experiences, drive growth for big brands, and work collaboratively across cultures.

Adyen

Global payments platform for businesses

About Adyen

Adyen simplifies and accelerates transactions for businesses by providing a comprehensive payments platform. This platform allows businesses to accept payments online, in-store, and on mobile devices. Adyen operates directly by processing payments without relying on third-party banks, which enables a seamless payment experience. The company serves a wide range of clients, from small startups to large enterprises, and generates revenue by charging transaction fees for each payment processed. Additionally, Adyen offers risk management tools to help businesses reduce fraud and chargebacks, as well as point-of-sale systems for in-store payments. Adyen's goal is to continuously innovate and expand its services to meet the diverse needs of its clients in the global payments industry.

Amsterdam, NetherlandsHeadquarters

2006Year Founded

$313.8MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Global exchange program

Adyen+

Delicious healthy lunches

Phantom share package

Yearly trip to Amsterdam

Normal course of life

Risks

Increased competition from Spendesk in the European market threatens Adyen's market share.

BNPL expansion may lead to regulatory scrutiny in consumer protection-focused regions.

Collaboration with Doctolib exposes Adyen to healthcare data privacy and security risks.

Differentiation

Adyen offers a unified platform for online, in-store, and mobile payments.

The company holds acquiring licenses, allowing direct payment processing without third-party banks.

Adyen's AI-powered Uplift suite optimizes payment conversion and fraud management.

Upsides

Partnership with Intuit expands reach among UK small and mid-market businesses.

Collaboration with Affirm taps into a $185 billion BNPL market opportunity.

Adyen's healthcare partnerships open new revenue streams in the European market.

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