Senior Engineer - IGA I On-site, Bangalore at Optiv

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Identity ManagementIndustries

Requirements

5+ years of experience in IGA/IAM operations and support, with hands-on experience in Zilla Security, Saviynt, and SailPoint ISC
Strong understanding of identity lifecycle management, access governance, and compliance requirements
Experience with troubleshooting connectors, APIs, and synchronization issues across hybrid environments
Familiarity with directory services (AD, Azure AD), SSO, and authentication protocols (SAML, OAuth, OpenID Connect)
Proficiency in scripting (PowerShell, Python) for automation and reporting
Ability to manage access review campaigns, SoD policies, and remediation workflows
Strong documentation skills and experience maintaining operational runbooks and SOPs
Excellent communication and collaboration skills, with a focus on customer service and operational excellence
Experience with ticketing systems (e.g., ServiceNow, Jira) and ITIL-based support models
Familiarity with compliance frameworks such as SOX, HIPAA, GDPR, and ISO 27001
Certifications such as SailPoint Certified IdentityNow Professional, Saviynt Certified Engineer, or CISSP/CISM/CIAM are a plus
Availability for 6PM to 3AM IST time zone
On-site work from office in Bangalore

Responsibilities

Provide ongoing operational support for IGA platforms (Zilla, Saviynt, SailPoint ISC), including issue resolution, performance tuning, and system health monitoring
Manage daily administration tasks such as user provisioning/deprovisioning, access request fulfillment, role management, and policy enforcement
Monitor and maintain connectors and integrations with cloud platforms (AWS, Azure, GCP), SaaS applications, and on-prem systems
Troubleshoot and resolve access issues, sync failures, and workflow errors, ensuring minimal disruption to business operations
Support access certification campaigns, including campaign setup, monitoring, and remediation tracking
Perform routine audits and reconciliations to ensure data integrity and compliance with internal policies and external regulations
Collaborate with internal teams and clients to analyze access data, identify anomalies, and recommend corrective actions
Maintain and update technical documentation, including runbooks, SOPs, and configuration guides
Participate in change management processes, ensuring updates and patches are tested and deployed with minimal risk
Provide on-call support and respond to incidents related to identity services as part of a rotation

Skills

Zilla Security

Saviynt

SailPoint

AWS

Azure

GCP

IGA

IAM

User Provisioning

Access Governance

Connectors

Access Certification

Troubleshooting

Policy Enforcement

Audits

Optiv

Cybersecurity advisory and solutions provider

About Optiv

Optiv helps businesses manage and reduce cyber risks by providing advisory services and solutions tailored to their specific needs. Their services cover the entire cybersecurity lifecycle, including strategy development, technology validation, and implementation of security measures. They serve nearly 6,000 clients across various industries, such as retail, manufacturing, and healthcare, ensuring that sensitive information is protected and digital systems remain secure. Unlike many competitors, Optiv focuses on customized solutions and ongoing support, adapting to the evolving cybersecurity landscape. Their goal is to empower organizations to secure their operations effectively and prepare for future challenges in technology, such as AI and IoT.

Denver, ColoradoHeadquarters

2015Year Founded

$12MTotal Funding

ACQUISITIONCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees