Senior Director, Product Management

Position Overview

At PointClickCare, our mission is to help providers deliver exceptional care, driven by our people. As a leading health tech company, we empower employees to innovate and shape the future of healthcare. With a vast dataset and a thriving Marketplace, our platform impacts millions of lives. We reinvest significantly in R&D, ensuring our employees have the resources to make a lasting impact. Recognized by Forbes and as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth, and meaningful work. We leverage AI as a catalyst for creativity, productivity, and thoughtful decision-making, enhancing collaboration and outcomes.

About the Role

As the Senior Director, Product Management at PointClickCare, you will lead critical growth and platform strategies, focusing on partnerships with HIEs and state agencies, alongside multiple platform integration and migration efforts. This role is pivotal in unifying user experience while managing complex relationships and will serve as the key product management partner to Market VPs, Engineering Leadership, and Executive Leadership on foundational product priorities.

Key Responsibilities

Strategic Product Leadership

• Define and own the product strategy for your scope, ensuring alignment with company goals and long-term vision.
• Make strategic trade-offs, demonstrating strong systems thinking, market awareness, and the ability to influence executive decisions.

People and Organization Leadership

• Coach product management leaders and talent, focusing on engagement, retention, and performance.
• Align teams to strategy and lead through change with clarity and empathy.
• Possess working knowledge of emerging AI tools for product management and development, coaching teams on leveraging AI for accelerated discovery, prioritization, and decision-making.

Cross-Functional Collaboration and Execution

• Collaborate closely with Engineering and UX leadership to empower product teams within an agile operating model.
• Partner with key stakeholders across Marketing, State Directors/Market Leaders, Sales, Customer Success, Compliance, and Finance to drive results and ensure product value propositions are effectively communicated.
• Demonstrate exceptional relationship-building, communication, and influence skills, both internally and externally. This includes mentoring, conflict resolution, executive presence, and driving alignment across diverse perspectives.

Market and Platform Acumen

• Maintain a strong understanding of the healthcare ecosystem, with a particular focus on... (Content truncated)

Company Information

• Company: PointClickCare
• Mission: To help providers deliver exceptional care.
• Recognition: Forbes Top Private Cloud Company, Canada’s Most Admired Corporate Cultures.
• Culture: Founder-led, privately held, focused on innovation, AI integration, flexibility, growth opportunities, and meaningful work.
• Learn More: Life at PointClickCare, Glassdoor, LinkedIn.

Employment Type

• Full-Time

Location Type

• (Not specified)

Salary

• (Not specified)

Application Instructions

• (Not specified)