Senior Director, Product Management at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • At least 9 years of experience working in Product Management
  • Currently has, or is in the process of obtaining, a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), with expectation to obtain by start date
  • Or, a Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Responsibilities

  • Drive the management and delivery of in-market performance through successful implementation of pilots with line of business partners
  • Work with lines of business to deeply understand business needs and areas of opportunity
  • Leverage learnings to create the business and technical requirements needed for product leads to build the destination Martech stack
  • Partner with lines of business to ensure high-quality implementation of prioritized campaigns
  • Demonstrate proficiency in Capital One Product Framework: Human Centered (obsess about customer needs to innovate), Business Focused (deliver outcomes through leverage and execution), Technology Driven (leverage tech for innovative solutions), Integrated Problem Solving (resolve complex problems and mitigate risks), Transformational Leadership (lead cross-functional teams for alignment)

Skills

Key technologies and capabilities for this role

Product ManagementMartechCustomer ExperienceBusiness RequirementsTechnical RequirementsCampaign ImplementationMarketing TransformationDigital Products

Questions & Answers

Common questions about this position

What qualifications are required for this Senior Director role?

Candidates need at least 9 years of experience in Product Management and currently have or are obtaining a Bachelor's or Master's Degree in a quantitative field such as Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or related areas.

What are the key areas of proficiency expected in this product management role?

Proficiency is required in five areas: Human Centered (obsessing about customer needs), Business Focused (delivering outcomes through execution), Technology Driven (leveraging tech for innovative solutions), Integrated Problem Solving (resolving complex problems), and Transformational Leadership (leading cross-functional teams).

What team will this role be part of at Capital One?

This role is within Capital One’s Enterprise Consumer Product (ECP) Marketing Transformation team, which focuses on transforming the marketing infrastructure and handles digital customer experiences including the mobile app, online presence, and marketing technology ecosystem.

What does the role involve in terms of responsibilities?

The role drives management and delivery of in-market performance through pilots with line of business partners, understands business needs, creates business and technical requirements for the Martech stack, and ensures high-quality implementation of prioritized campaigns.

Is the salary or compensation specified for this position?

This information is not specified in the job description.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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