Senior Director of Technical Program Management - Remote at PayNearMe

The Senior Director of Technical Program Management will provide strategic direction across the technical program portfolio, ensuring alignment with company goals and visibility for leadership. They will lead cross-functional programs to strengthen system reliability, scalability, and production readiness. This role involves providing oversight and program leadership across the technical project and program portfolio to drive successful execution. Responsibilities include determining and implementing technical project management best practices, streamlining processes, accelerating execution, managing objectives and key results, ensuring on-time releases, and improving tooling efficiencies. The Director will also own and continuously improve the efficiency and consistency of technical delivery, identify systemic inefficiencies, and implement data-driven solutions. They will drive company-wide planning, cross-team alignment, and delivery health reporting. Additionally, the role requires partnering with Product, Engineering, and business leadership to define and deliver strategic technical programs, ensure visibility and accountability through communication of goals, milestones, timelines, and metrics, and lead all aspects of program execution, including prioritization, team mobilization, progress tracking, resource planning, and risk remediation.