[Remote] Senior Director of Services at Jasper

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

12+ years of leadership experience in professional services or solutions delivery at a high-growth SaaS, AI, or enterprise software company
Proven track record of building and scaling a successful services organization
Deep AI technical fluency
Operational discipline to build a scalable organization
Experience with APIs, LLMs, prompt orchestration, and complex workflow integrations

Responsibilities

Define the vision and build an industry-leading AI services organization
Recruit, lead, and mentor a high-performing, multidisciplinary team
Own the services P&L, driving revenue and profitability
Collaborate with Sales and Solutions Engineering to embed services into the GTM motion
Serve as the key architect for crafting and scoping service Statements of Work (SOWs)
Oversee delivery across all service engagements
Develop and implement success frameworks that tie work to customer activation and ROI
Act as an executive sponsor and trusted strategic advisor for key customers
Identify common customer challenges and design repeatable, scalable service solutions
Own key services metrics, including revenue targets, margins, utilization, and delivery KPIs
Establish and refine repeatable processes for SOW creation, resource management, delivery governance, and outcomes measurement
Partner with Finance and RevOps to ensure service offerings are operationalized and scalable

Skills

Jasper

AI tool for efficient content creation

About Jasper

Jasper.ai provides an AI-powered tool designed to assist in content creation, specifically for producing high-quality blogs quickly and cost-effectively. This tool helps marketers, especially in the B2B SaaS sector, to generate effective campaigns by streamlining the writing process. Jasper.ai's service operates on a business model that enhances productivity for clients who need a large volume of content, such as marketing agencies and e-commerce businesses. A key differentiator for Jasper.ai is its commitment to ethical practices; it ensures that its AI models are not trained on client data, maintaining user privacy and confidentiality. Additionally, the company does not retain ownership of the content generated through its tool, and all data is stored securely in U.S.-based data centers. The goal of Jasper.ai is to provide a reliable and efficient content creation solution while upholding high standards of data security.

Austin, TexasHeadquarters

2020Year Founded

$121.6MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Competitive salary

Unlimited vacation policy

401(k) matching

Health, dental, & vision benefits

Happy hour & fun events

Paid holiday & sick days

Risks

Increased competition from OpenAI's ChatGPT integration with iPhone may attract Jasper's market.

Integration challenges from Clipdrop acquisition could dilute Jasper's text-focused content creation.

Market saturation in generative AI could challenge Jasper's unique value proposition.

Differentiation

Jasper offers a unique AI knowledge layer for marketing with Brand IQ and Marketing IQ.

The company ensures data security by not training AI models on client data.

Jasper's AI tool enhances productivity by reducing writing costs for high-quality content.

Upsides

Jasper's acquisition of Clipdrop expands its services to include image creation and editing.

The AI Image Suite targets B2C marketers, improving workflows and campaign launches at scale.

Generative AI's growing demand offers Jasper opportunities for personalized marketing campaigns.

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