[Remote] Senior Director of Renewals at Modern Health

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, HealthcareIndustries

Requirements

Strategic mindset with operational rigor to anticipate risks and build scalable systems
Ability to coach and lead a high-performing team to execute with excellence
Experience in a highly visible, mission-critical leadership role blending strategic leadership with hands-on ownership of renewal outcomes
Alignment with a fast-paced, high-empathy, high-accountability culture emphasizing bias towards action, transparency, and collaboration
Availability for overlapping hours, including at least six hours between 8 am and 5 pm Pacific time each workday if outside Pacific time zone
Not eligible to perform the role in Hawaii

Responsibilities

Own, refine, and drive the renewal strategy for the client base
Build and execute strategies that proactively protect and grow recurring revenue
Ensure customers renew with confidence
Contribute to delivering mental health support at scale
Focus daily on protecting and growing recurring revenue
Own renewal performance

Questions & Answers

Common questions about this position

Is this position remote?

Yes, Modern Health is a fully remote workforce, but team members outside the Pacific time zone must work at least six hours between 8 am and 5 pm Pacific time each workday to maintain overlapping hours.

What is the company culture like at Modern Health?

Modern Health has a 'It Takes a Village' culture centered around high empathy and high accountability, with values including an obsession to win, accountability, empathy, transparent communication, and a bias towards action in a fast-paced environment.

What are the location requirements for this role?

The role is fully remote with flexibility for many positions to function from anywhere in the world, but requires overlapping hours, specifically at least six hours between 8 am and 5 pm Pacific time for those outside the Pacific time zone.

What kind of candidates is Modern Health looking for?

Modern Health seeks driven, creative, and passionate individuals to join their mission, in an inclusive and diverse culture.

What is the salary for the Senior Director of Renewals role?

This information is not specified in the job description.

Modern Health

Personalized mental health care solutions for enterprises

About Modern Health

Modern Health provides personalized mental health care solutions for businesses around the world. Their platform connects employees and their families with certified coaches and licensed therapists who offer evidence-based care in over 50 languages. The service focuses on preventative care, aiming to address mental health issues before they escalate. Unlike many competitors, Modern Health emphasizes a culturally sensitive and tailored approach to mental health, ensuring that care meets the unique needs of each individual. The company partners with large corporations to include their services in employee benefits packages, which helps improve employee resilience and productivity. The goal of Modern Health is to enhance mental well-being in the workplace by making mental health care accessible and actionable.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$162.8MTotal Funding

SERIES_DCompany Stage

Consulting, HealthcareIndustries

501-1,000Employees

Benefits

Health and Wellness - Our benefits are designed to keep you safe and healthy. We’ve got you 100% covered for health, dental and vision insurance.

Professional Development - Make a meaningful difference at a rapidly growing start-up. We also offer every employee an annual professional development stipend, LinkedIn Learning subscription, and WFH stipend.

Family Matters - We celebrate all paths to parenthood by offering the fertility benefit Carrot, 16 weeks parental leave, and a child care stipend. We also offer access to Outschool which provides over 100,000 (and counting!) live, online activities for learners ages 3-18.

Giving Back - We encourage team members to donate their skills and time in their communities, and we match donations to causes several times a year.

Flexible Paid Time Off - Time off is important for rejuvenation and bringing your full self to work. No matter what life throws your way, we want you to have space to do so - guilt free.

Long-Term Planning - All full-time employees are eligible to contribute to a 401(k) plan. We are also proud to offer financial advising services through Origin.

Risks

Emerging competitors may offer similar services at lower costs.

AI integration may face data privacy and compliance challenges.

Expansion into physical health may dilute focus on core mental health services.

Differentiation

Modern Health offers a comprehensive mental health platform in a single app.

The platform supports 35 languages, enhancing accessibility for global users.

Modern Health integrates mental and physical health care, a unique industry approach.

Upsides

Acquisition of Anvil Health's AI tech enhances personalized mental health care.

Partnerships with high-profile figures boost brand visibility and engagement.

Recognition as a Great Place to Work strengthens company culture and employee satisfaction.

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