[Remote] VP of Retention at Everyday Robots

Austin, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Consumer Goods, E-commerce, Direct-to-ConsumerIndustries

Requirements

10+ years in lifecycle, CRM, retention, or subscription strategy
3+ years leading teams
Strong analytical, technical, and behavioral psychology skills
Experience improving retention curves significantly
Hands-on experience with Skio, Klaviyo, Iterable, or similar
Exceptional collaboration skills
Startup/scale-up DNA
Comfortable owning $20M–$50M+ revenue levers

Responsibilities

Full retention strategy and roadmap
Lifecycle architecture across email, SMS, portal, and product
Subscription economics and optimization
Predictive churn modeling
Activation and time-to-value improvements
Churn reduction initiatives
All retention experiments and A/B tests
LTV modeling and reporting
Customer segmentation and personalization
Cross-sell and upsell pathways for new SKUs
Build and manage all lifecycle flows (post-purchase, education, renewal, winback)
Oversee list health, segmentation, and deliverability
Develop monthly retention campaigns and calendar
Create LTV and churn dashboards
Lead cohort analysis by SKU, acquisition source, and persona
Partner with analysts to uncover retention opportunities
Lead Skio optimization
Redesign cancellation flow and save logic
Personalize in-portal UX
Deploy pause/skip features and predictive triggers
Work with CX to reduce avoidable tickets
Partner with Brand on retention storytelling
Work with Ops to avoid stockouts that drive churn
Guide Product using customer behavior insights

Skills

Key technologies and capabilities for this role

Retention StrategyLifecycle ManagementCRMSubscription OptimizationChurn ModelingLTV ModelingA/B TestingCustomer SegmentationEmail MarketingSMS MarketingCohort AnalysisSkioData AnalyticsPersonalizationCross-sellUpsell

Questions & Answers

Common questions about this position

What is the compensation for the VP of Retention role?

The role offers a competitive base, bonus, and equity package.

Is this position remote?

Yes, this is a remote-friendly role.

What skills and experience are required for this position?

Candidates need 10+ years in lifecycle, CRM, retention, or subscription strategy, 3+ years leading teams, strong analytical, technical, and behavioral psychology skills, experience with tools like Skio, Klaviyo, or Iterable, and exceptional collaboration skills.

What benefits does Everyday Dose offer?

Benefits include a comprehensive health, vision, and dental package, unlimited PTO, and a remote-friendly role.

What kind of team will the VP of Retention lead?

You will lead a lean but high-output team of 3-6 people.

Everyday Robots

Develops adaptable robots for everyday tasks

About Everyday Robots

Everyday Robots develops versatile helper robots designed to assist with everyday tasks in homes and workplaces. These robots utilize advanced machine learning techniques to learn and adapt to new environments and tasks, allowing them to perform a variety of functions such as cleaning and organizing. Unlike traditional industrial robots that are limited to single-purpose functions, Everyday Robots focuses on creating adaptable robots that can handle multiple tasks. The company targets both consumers and businesses looking to improve productivity by automating mundane activities. Their goal is to enhance quality of life and efficiency by freeing up time for individuals and organizations. Everyday Robots employs a business model that includes direct sales, leasing options, and subscription services for software updates, ensuring a steady income while providing flexibility to clients.

Mountain View, CaliforniaHeadquarters

2014Year Founded

VENTURE_UNKNOWNCompany Stage

Robotics & Automation, AI & Machine LearningIndustries

51-200Employees

Risks

Emerging competition from startups in Pittsburgh's Robotics Row.

Need to match advancements in language model integration by competitors.

Keeping up with Google's new industry standards in robotics.

Differentiation

Everyday Robots creates versatile robots that learn and adapt autonomously.

The company emerged from X, formerly Google X, leveraging advanced AI techniques.

Their robots target both consumer and business markets for everyday task automation.

Upsides

Collaboration with ActiveMedia enhances robot communication and performance.

Google's advancements in robotics could benefit Everyday Robots' development.

The vast market potential includes households, offices, and healthcare facilities.

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