Senior Director, Client Service (Financial Services) at Bounteous

United States

Bounteous Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Digital Transformation, ConsultingIndustries

Requirements

  • 12+ years of experience growing strategic accounts in digital marketing, digital transformation, and product
  • Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
  • Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
  • Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
  • Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Responsibilities

  • Own and grow a portfolio of strategic client accounts totaling approximately $5 to 10 MM USD in annual revenue
  • Serve as the senior relationship lead across key client stakeholders, focusing on CIO, CTO, CDO, and other C-suite leaders
  • Drive revenue growth through consistent on-site client engagement, proactively identifying and securing new opportunities with a strategic, results-driven approach
  • Partner with practices in pre-sales efforts, shaping tailored solutions and co-developing proposals that address client needs
  • Partner with pre-sales to package value propositions into outreach campaigns to drive new client acquisition
  • Collaborate with global sales teams to drive regional growth of existing accounts
  • Expand Bounteous’ presence across client organizations by cultivating deep, trust-based relationships and uncovering new areas for value creation
  • Leverage industry expertise and business acumen to align client objectives with the full breadth of capabilities
  • Provide strategic guidance to clients navigating complex transformation agendas, establishing the team as a long-term advisor and delivery partner
  • Serve as a visible leader and advocate for the Financial Services business, contributing to go-to-market planning and overall growth strategy

Skills

Key technologies and capabilities for this role

Client ServiceFinancial ServicesDigital TransformationStrategyAnalyticsDigital EngineeringCloudData & AIExperience DesignMarketingInformation SecurityRisk Assessment

Questions & Answers

Common questions about this position

What is the expected revenue portfolio size for this role?

The role involves owning and growing a portfolio of strategic client accounts totaling approximately $5 to 10 MM USD in annual revenue.

Is this position remote or does it require on-site work?

The role requires consistent on-site client engagement to drive revenue growth.

What are the key responsibilities of this Senior Director role?

Responsibilities include owning and growing a $5-10MM client portfolio, serving as the senior relationship lead with C-suite executives like CIO and CTO, driving revenue through on-site engagement, and partnering in pre-sales efforts.

What is Bounteous' company culture and team structure like?

Bounteous emphasizes uncompromising standards for technical and domain expertise, a Co-Innovation methodology to align interests and accelerate value, and leverages over 5,000 expert team members across Americas, APAC, and EMEA.

What makes a strong candidate for this Senior Director position?

Strong candidates will have experience managing large strategic client portfolios in financial services, building C-suite relationships, driving revenue growth through proactive on-site engagement, and partnering on pre-sales solutions.

Bounteous

Digital transformation consultancy enhancing customer experiences

About Bounteous

Bounteous provides digital transformation consulting services that focus on creating data-driven solutions to improve customer experiences and foster long-term loyalty. The company collaborates with clients in various sectors, including restaurants, convenience stores, payment systems, banking, insurance, and wealth management, to develop tailored digital solutions that address specific business challenges. Bounteous's approach emphasizes co-innovation, where they work closely with clients to enhance digital platforms and customer engagement strategies. Following a merger with Accolite Digital and the acquisition of Hathway, Bounteous expanded its service offerings to include comprehensive digital transformation, from strategy development to implementation and optimization. The company's goal is to deliver quick and effective results for clients, helping them remain competitive in a fast-evolving digital environment.

Chicago, IllinoisHeadquarters
2003Year Founded
ACQUISITIONCompany Stage
Data & Analytics, Consulting, Consumer SoftwareIndustries
1,001-5,000Employees

Benefits

Award-winning culture
World-class, Fortune 500 engagements
Professional growth opportunities
Flexible working hours
Take-what-you-need vacation
Competitive benefits
Continuing education
Volunteer programs
Ample snacks

Risks

Rapid AI advancements may outpace Bounteous' current capabilities, risking competitive disadvantage.
Integration challenges from the Accolite merger could disrupt service delivery.
Expansion into India may expose Bounteous to unfamiliar regulatory environments.

Differentiation

Bounteous excels in co-innovation, working closely with clients for tailored solutions.
The merger with Accolite enhances Bounteous' end-to-end digital transformation capabilities.
Bounteous' partnership with Persado leverages GenAI for superior digital marketing outcomes.

Upsides

Bounteous' expertise in cloud solutions aligns with the trend of cloud modernization.
The demand for hyper-personalization in marketing boosts Bounteous' customer engagement services.
AI-driven analytics tools enable Bounteous to offer targeted digital solutions.

Land your dream remote job 3x faster with AI