Senior Director, Category Management & Merchandising at Wonder

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fast Casual, QSR, Food TechIndustries

Requirements

10+ years of experience in category management, merchandising, or related roles within fast casual/QSR restaurants or food e-commerce
Strong analytical skills with experience in data-driven decision-making, including proficiency in Excel and BI tools (especially Looker)
Deep understanding of assortment strategy for foodservice brands
Excellent pulse for food trendspotting and drivers of shifting consumer preferences
Experience working cross-functionally in a fast-paced, high-growth environment
Thrives in fast-paced, high-growth environments where agility and action are key
Leads with data, using insights to shape strategy and drive decisions that improve performance
Balances strategic thinking with execution—zooming out when needed, but never afraid to get into the details
Strong intuition for what makes food compelling, scalable, and on-trend
Energized by solving complex problems and bringing structure to ambiguity

Responsibilities

Develop and implement category strategies to drive sales and customer engagement for Wonder’s fast casual brands
Support product innovation, menu optimization, and LTO strategy by leveraging data and industry best practices
Analyze market trends, competitive landscape, and customer behavior to optimize assortment, pricing, and promotions
Collaborate with internal teams (culinary, operations, merchandising, marketing) to align category initiatives with broader business goals
Establish and refine KPIs to measure category performance, providing actionable insights and recommendations

Skills

Key technologies and capabilities for this role

Category ManagementMerchandisingData AnalysisPricing OptimizationMenu OptimizationProduct InnovationMarket Trends AnalysisCompetitive AnalysisCustomer Behavior AnalysisLTO Strategy

Questions & Answers

Common questions about this position

What experience level is required for this Senior Director role?

The role requires 10+ years of experience in category management, merchandising, or related roles within fast casual/QSR restaurants or food e-commerce.

What technical skills are needed for this position?

Strong analytical skills with proficiency in Excel and BI tools, especially Looker, are required for data-driven decision-making.

What is the work environment like at Wonder?

The role is in a fast-paced, high-growth environment where agility, action, data-driven strategy, and cross-functional collaboration are key.

Is this a remote position, or is there a location requirement?

This information is not specified in the job description.

What makes a strong candidate for this role?

Candidates with deep expertise in category management for fast casual/QSR, a strong pulse for food trends, data-driven strategic thinking balanced with execution, and cross-functional experience in high-growth settings stand out.

Wonder

Curated multi-restaurant meal delivery service

About Wonder

This company excels in the food delivery industry by offering a distinctive approach that allows customers to enjoy a curated selection of meals from top chefs and restaurants, all through a single delivery. Its commitment to enhancing dining convenience through advanced on-site cooking technology and efficient delivery systems positions it as a leader in its sector. Working here, one would be part of a team that values streamlined service delivery and culinary excellence, making it an attractive employer for those passionate about food technology and customer satisfaction.

New York City, New YorkHeadquarters

2018Year Founded

$1,507.7MTotal Funding

LATE_VCCompany Stage

Consumer Software, Design, EducationIndustries

1,001-5,000Employees

Benefits

Competitive Salary Package

Equity and 401K matching

Medical Plan

Dental Plan

Vision Plan

Risks

Increased competition from Uber Eats and DoorDash could impact Wonder's market share.

Integration challenges from Grubhub acquisition may affect service quality and efficiency.

Rising fuel costs could increase operational expenses for Wonder's truck-based model.

Differentiation

Wonder operates truck-based restaurants, ensuring fresh, on-site food preparation.

Wonder's acquisition of Grubhub expands its market presence and delivery capabilities.

Partnerships with local farms enhance food quality and appeal to health-conscious consumers.

Upsides

Wonder raised $950M in Series C funding, boosting its growth potential.

Integration of AI for route optimization can reduce costs and improve delivery times.

The trend of ghost kitchens allows Wonder to expand menu offerings without physical space.

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