Senior Deployment Success Manager at Workday

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Higher Education, Public SectorIndustries

Requirements

3+ years of experience deploying Workday in a Project Management Capacity in one of the following verticals: FSI, Higher Ed, State & Local Governments (HIGHLY DESIRABLE)
5+ years of experience in project management with HCM, Student, Payroll or Financial implementations
5+ years of experience leading deployments of Workday, Oracle, SAP, PeopleSoft or similar applications
Experience supporting large, enterprise organizations
Excellent organization, time management, and presentation skills
Ability to Present at Customer Executive Steering Committee meetings
Experience working with customer project managers to proactively identify/resolve issues
Promote a positive and inclusive working environment
Experience in one of the following verticals: Healthcare, FSI, Higher Ed, State or local government, or Professional business service
Demonstrate proficiency in the Workday HCM and/or Financials product suite
Ability to work in diverse, fast paced environment and effectively collaborate across teams
Ability to juggle multiple projects and issues simultaneously

Responsibilities

Provide guidance to client resources during customer deployments
Review and assess projects are on schedule per defined project timeline
Confirm the project is delivered within the budget outlined in the SOW
Work collaboratively with the Workday Success Plans account team made up of Managing Partners, Customer Success Managers and Technical Account Managers to deliver on the overall value of Workday Success Plans
Be a liaison for sales and partner relations by providing partner implementation success data

Skills

Workday

HCM

Financials

Deployment Methodology

Project Management

Customer Success

FSI

Higher Education

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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