Senior Database Administrator

Position Overview

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Upgrade is a rapidly growing fintech company that offers affordable and responsible credit, mobile banking, and payment solutions to consumers. Recognized by the Financial Times as the fastest-growing company in the Americas last year and for having the fastest-growing credit card in America for two consecutive years, Upgrade has provided over $33 billion in credit to 5.5 million customers. The company, backed by prominent tech investors and valued at $6.3 billion, fosters an energizing, collaborative, and inclusive culture. Upgrade has been honored as a "Best Place to Work in the Bay Area" for three consecutive years, recognized among "Top Companies to work for in Arizona," and awarded "Best Engineering Department" by Comparably. They also have accolades for being a best company for Diversity, Women, Culture, and Veterans. Upgrade is seeking motivated professionals eager to design and deliver innovative products and tackle significant challenges to improve people's lives.

About the Role

Upgrade is seeking an experienced Senior Database Administrator to manage, maintain, and develop the database infrastructure critical to its operations. This role involves overseeing data storage, performance, and access, as well as contributing to the creation of scalable database solutions for business growth.

Responsibilities

• Configure, monitor, maintain, and optimize the performance and reliability of SQL Server databases and data stores.
• Engage in all database-related tasks, including backup and recovery, upgrades, patching, and performance tuning.
• Collaborate with engineering teams to establish and implement best practices for database operations, aiming to evolve and scale the SQL Server database architecture.
• Develop standards and procedures to enhance DBMS performance, scalability, resilience, security, and data integrity for SQL Server.
• Participate in on-call rotations to support SQL Server clusters.
• Provide support for production environments in AWS and troubleshoot database issues.
• Identify opportunities for automation tooling to improve database administration efficiency.

Requirements

• Highly motivated and self-driven.
• Eager to learn new technologies and apply them to problem-solving.
• Enjoys collaboration and working in small teams.
• Technically proficient and hands-on.
• Skilled in multitasking and performing well in fast-paced environments.
• Methodical, thorough, and solution-oriented.
• Previous DBA experience with high-throughput SQL Server databases in an AWS environment.
• Minimum of 5 years of experience administering production, always-on, high-throughput, OLTP RDBMS on Microsoft SQL Server.
• Advanced knowledge of SQL query execution, execution analysis and optimization, indexing strategies, and partitioning.
• Advanced knowledge of SQL schema modeling and evolution.
• Proficiency in various RDBMS replication strategies.
• Solid Windows fundamentals, including kernel, filesystem, and OS tuning as they relate to DB performance and security.
• Excellent troubleshooting, documentation, and communication skills.
• Knowledge of MSSQL replication strategies (log shipping, etc.) and Always On Availability Groups.
• Knowledge of MSSQL Change Tracking (CT) and MS-CDC functionality.
• Good knowledge of PowerShell.

Nice to Have

• Proficiency with Ansible on Windows.
• Experience supporting Linux-based MSSQL instances.
• Experience with geo-redundant database deployments (active/active, active/standby, etc.).

What We Offer You

• Competitive salary and stock option plan.
• 100% paid coverage for medical, dental, and vision insurance.
• Flexible Paid Time Off (PTO).
• Competitive 401(k) plan.