Senior Data Analyst

About Monzo

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Job Description

Location: London | UK Remote Salary: £76,500-£103,500 + stock options + Benefits

About Our Data Analytics Team

We're looking for a Senior Data Analyst excited to help build the bank of the future. You'll have the opportunity to super charge our user engagement in 2025 and help us to build a bank that customers truly love. At Monzo, we're building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over 12 million customers in the UK. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals.

Enable Monzo to Make Better Decisions, Faster

We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use.

How We Hire

We are excited to be expanding and are hiring for multiple roles across our Data Analytics teams! Whether your interests lie in Borrowing, Operations, Finance, Payments, Financial Crime, or Core, we are looking for talented individuals with a versatile skill set to contribute across our squads. While we allocate teams after the interview process, we aim to match your skills and aspirations with the most suitable role. Throughout the process, you will meet team members from across our Data Analytics collectives, who will guide you through the opportunities available. Join us and be part of shaping our future!

What You'll Be Working On

As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You’ll champion the use of data and bring ideas to life through a rigorous analytical approach.

Your Day-to-Day

As a Senior Data Analyst, you’ll:

• Generate insights that can drive the direction of our strategy through proactive analysis
• Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life
• Work and advise on Monzo’s global expansion strategy
• Create metrics used to understand user behaviour and drive product decisions
• Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes
• Ensure accurate reporting to third parties and regulators
• Build and maintain controls to ensure our business processes are running as intended
• Lead projects to improve the accuracy, efficiency and accessibility of our data

We’d Love to Hear From You If…

• What we’re doing here at Monzo excites you!
• You are passionate about using data to improve and inform business decisions
• You’re motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions
• You’re excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business
• You’re as comfortable getting hands-on as taking a step back and thinking strategically
• You are experienced with using a variety of Data Analysis tools.