Senior Customer Solutions Engineer at Sysdig

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Security, TechnologyIndustries

Requirements

5+ years in technical, customer-facing SaaS, cloud, or security roles (e.g., TAM, CSE, DevOps, Architect)
Hands-on experience with Kubernetes in enterprise environments (on-prem and cloud)
Experience with Linux, Kubernetes, Helm, Terraform, and major cloud platforms
Proficiency in container image creation and optimization
Familiarity with cloud-native platforms, DevSecOps, and automation tools
Scripting and API integration skills
Troubleshooting and root cause analysis capabilities
Experience leading projects and working directly with customers
Familiarity with Prometheus, PromQL, and container/cloud security practices
One or more Kubernetes certifications (CKA, CKAD, CKS)
Consulting skills
Collaborative technologists

Responsibilities

Be the technical authority and trusted advisor on the Sysdig Platform, reporting to the Sr. Director of Customer Success
Build relationships across customer teams, from engineers to executives
Align platform capabilities with customer goals to attain outcomes and value
Guide deployment, architecture, and operational best practices
Lead workshops to accelerate adoption and maximize platform impact
Advocate for customer needs and influence product direction
Partner with Sales on retention and growth
Collaborate with Support and Services to ensure smooth implementations and fast issue resolution

Skills

Kubernetes

container image creation

container optimization

DevSecOps

cloud-native platforms

automation tools

Scripting

API integration

Sysdig

Cloud-native security and monitoring solutions

About Sysdig

Sysdig provides security and monitoring solutions specifically designed for cloud-native environments, such as applications running in containers and Kubernetes. Their main products, Sysdig Secure and Sysdig Monitor, help organizations manage security risks, ensure compliance, and maintain the performance of their applications. Clients subscribe to their services on a monthly or annual basis, which allows them to access various tiers of features tailored to their needs, from basic monitoring to advanced incident resolution. Sysdig differentiates itself by focusing exclusively on cloud-native security, catering to a wide range of industries including technology, finance, healthcare, and government. The company's goal is to empower organizations to secure and optimize their applications in complex IT environments, supporting their growth and stability.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$709.6MTotal Funding

SERIES_GCompany Stage

Data & Analytics, Enterprise Software, CybersecurityIndustries

501-1,000Employees