Site Reliability Engineer
CloseFull Time
Junior (1 to 2 years)
Candidates should have at least 3 years of experience in Linux system administration and 3 years of experience with Kubernetes and Helm. Exceptional technical and non-technical communication and interpersonal skills are required, along with strong problem-solving abilities and the capacity to explain complex technical concepts clearly to diverse audiences.
The Senior Customer Reliability Engineer will provide expert support to customers, troubleshooting issues related to Kubernetes, Linux, and Replicated products by identifying root causes and implementing solutions. They will proactively work with customers to ensure successful application deployment, management, and scaling using Replicated, offering guidance, best practices, and training. This role involves close collaboration with CREs and product engineers to share customer feedback, identify product improvements, and contribute to the product roadmap, with opportunities for code contributions as skills develop. Continuous learning and professional growth are also key aspects of this position.
Distributes Helm charts for application management
Replicated provides a platform for businesses to manage and distribute their applications using Helm charts, which are packages of pre-configured Kubernetes resources. This platform is designed to help companies operate efficiently in various environments, including virtual private clouds, on-premises setups, and air-gapped Kubernetes clusters, which are isolated from the internet for security. By simplifying the management of applications in these complex environments, Replicated allows businesses to install and host their applications with just a few commands. The company serves a diverse range of clients, including 70 of the Fortune 100 companies, showcasing its reliability and trustworthiness in the enterprise software market. Replicated's goal is to facilitate secure and efficient application management for enterprises, charging businesses based on the number of applications managed and the level of service provided.