Upwork

Senior Platform Engineer

Remote

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Work Marketplace, Biotechnology, AI/MLIndustries

Requirements

The ideal candidate has proven success managing Kubernetes infrastructure at scale, including experience with service mesh technologies and GitOps workflows. They should also possess experience leading migration and modernization efforts across complex, large-scale systems, strong knowledge of observability tooling and practices such as distributed tracing and SLOs, and familiarity with machine learning infrastructure patterns, including model serving and monitoring. A developer-first mindset focused on enabling teams through documentation, tooling, and streamlined workflows is essential.

Responsibilities

The Senior Platform Engineer will lead modernization initiatives for Kubernetes environments to enhance scalability, reliability, and developer productivity. They will drive the transition from legacy infrastructure, reduce operational complexity, and align with standardized deployment practices. Responsibilities include enhancing the Backstage developer portal, defining and implementing observability practices for reduced incident response times, partnering with AI/ML teams for infrastructure readiness, and designing self-service templates and infrastructure blueprints. The role also involves collaborating across platform teams to troubleshoot systemic issues and improve service health and performance.

Skills

Kubernetes
CI/CD
Observability
Metrics
Logging
Tracing
Microservices
AI/ML
Platform Infrastructure
Developer Experience
Backstage
Service Management

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$143.8MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Health Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.
The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.
Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.
The platform offers tools like time tracking and invoicing for efficient project management.
Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.
The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.
Upwork's recognition as the top job posting site boosts its credibility among employers.

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