Senior Customer Program Manager at NVIDIA

Taipei, Taiwan

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SemiconductorsIndustries

Requirements

At least 12+ years of experience in a high-tech electronics or semiconductor industry with a focus on program/project management with strategic customers
Excellence in communication and organizational skills
Strong customer and technical savvy as well as excel in horizontal leadership across multiple/global/internal functional teams
Strong technical background and experience working with partners in an OEM and ODM ecosystem
BS/MS Engineering or Computer Science preferred

Responsibilities

Lead core support teams and drive overall execution of program from development to production lifecycle
Begin with kick off meeting that outlines the dependencies, expectations, schedules, critical paths, design review process, key features, production deployment deliverables, and any other requirements once a design is awarded
Execute to the plan by collecting necessary data, prioritizing issues, track overall progress from software and hardware standpoint, and drive issues to closure in a timely manner
Provide clear communication on issue status to customer and internal teams which includes Executive and Management teams
Raise visibility and urgency on customer production impacting issues when necessary
Organize and lead technical engagements/discussions with engineering teams
Exhibit horizontal leadership across functional teams around the globe as well as managing escalations through internal and external paths
Close engagement with teams that include Hardware, Software, Operations, Business, Quality, Sales, and Product Teams
Provide post-production support as Sustaining technical contact window to ensure proper guidance is provided to drive closure on quality issues
Develop a close working relationship with customer development teams so they are the first point of contact and assist in brainstorming solutions to issues

Skills

Program Management

Customer Relations

Technical Program Execution

Development Lifecycle

Production Deployment

Issue Tracking

Stakeholder Communication

Technical Engagements

Cross-functional Leadership

Risk Management

NVIDIA

Designs GPUs and AI computing solutions

About NVIDIA

NVIDIA designs and manufactures graphics processing units (GPUs) and system on a chip units (SoCs) for various markets, including gaming, professional visualization, data centers, and automotive. Their products include GPUs tailored for gaming and professional use, as well as platforms for artificial intelligence (AI) and high-performance computing (HPC) that cater to developers, data scientists, and IT administrators. NVIDIA generates revenue through the sale of hardware, software solutions, and cloud-based services, such as NVIDIA CloudXR and NGC, which enhance experiences in AI, machine learning, and computer vision. What sets NVIDIA apart from competitors is its strong focus on research and development, allowing it to maintain a leadership position in a competitive market. The company's goal is to drive innovation and provide advanced solutions that meet the needs of a diverse clientele, including gamers, researchers, and enterprises.

Santa Clara, CaliforniaHeadquarters

1993Year Founded

$19.5MTotal Funding

IPOCompany Stage

Automotive & Transportation, Enterprise Software, AI & Machine Learning, GamingIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Increased competition from AI startups like xAI could challenge NVIDIA's market position.

Serve Robotics' expansion may divert resources from NVIDIA's core GPU and AI businesses.

Integration of VinBrain may pose challenges and distract from NVIDIA's primary operations.

Differentiation

NVIDIA leads in AI and HPC solutions with cutting-edge GPU technology.

The company excels in diverse markets, including gaming, data centers, and autonomous vehicles.

NVIDIA's cloud services, like CloudXR, offer scalable solutions for AI and machine learning.

Upsides

Acquisition of VinBrain enhances NVIDIA's AI capabilities in the healthcare sector.

Investment in Nebius Group boosts NVIDIA's AI infrastructure and cloud platform offerings.

Serve Robotics' expansion, backed by NVIDIA, highlights growth in autonomous delivery services.

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