Senior Consultant, Intelligent Ops at AHEAD

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

N/AIndustries

Requirements

Bachelor's or Master's degree in a relevant field, such as business, finance, or management
A minimum of 8 years of experience in management consulting, industry, or a related field, with a focus on delivering strategic and transformative solutions to clients
General industry knowledge and expertise in a handful of sectors, such as healthcare, financial services, technology, or manufacturing
Strong understanding of the ServiceNow platform and capabilities, leveraging it to deliver solutions to customers in IT Service Management, IT Asset Management, IT Operations, HR Shared Services, Customer Service, or other areas
Strong ability to analyze and optimize complex business processes using Lean Six Sigma or other techniques
Proven leadership abilities, with the capacity to lead individual workstreams towards achieving project goals
Exceptional communication and presentation skills, with the ability to convey complex concepts and ideas clearly and persuasively
Strong analytical and problem-solving skills, with the ability to think critically and develop innovative strategies
Strong client relationship management skills, with the ability to build trust, understand client needs, and deliver value-added solutions
Professional certifications, such as PMP, CPA, CFA, or ITIL, are highly desirable
Lean Six Sigma certification is also highly desirable
Willingness to travel to client sites as required

Responsibilities

Build and maintain strong relationships with key clients, acting as a trusted advisor and delivering exceptional client service
Own and manage key workstreams within large-scale consulting engagements, ensuring the successful delivery of high-quality outcomes leveraging ServiceNow + adjacent technologies to deliver optimal solutions within scope, budget, and timeline
Document current state business processes and operating models, and work with customers to optimize future state business processes and operating models using Lean Six Sigma and other techniques
Collaborate with cross-functional teams and subject matter experts like Field CTOs, Principal Consultants, Principal Technical Consultants, and others to develop innovative strategies and solutions for clients
Conduct in-depth analysis and evaluation of client operations, financials, and market trends to identify opportunities for growth and improvement
Develop and present high-impact recommendations, presentations, and reports to clients and senior leadership
Lead organizational change management workstreams within large transformational programs
Support business development efforts, including identifying new opportunities, cultivating relationships, and participating in proposal development
Mentor and develop junior team members, providing guidance and support to enhance their skills and professional growth
Stay up to date with industry trends, emerging technologies, and regulatory changes to provide thought leadership and innovative solutions to clients

Skills

ServiceNow

Dynatrace

Tanium

Lean Six Sigma

Organizational Change Management

Business Process Optimization

AHEAD

Digital transformation and cloud consulting services

About AHEAD

AHEAD specializes in digital transformation services, focusing on helping medium to large enterprises modernize their IT infrastructure. The company offers a range of services including cloud migration, automation, and infrastructure optimization, primarily using Microsoft Azure. AHEAD's products work by providing tailored consulting and managed services that guide clients through the complexities of digital transformation. What sets AHEAD apart from its competitors is its deep expertise in cloud solutions and a strong client-centric approach, which has been validated by achieving Gold Cloud Platform Competency with Azure. The company's goal is to empower organizations to take control of their digital transformation journeys and achieve sustainable success.

Chicago, IllinoisHeadquarters

2007Year Founded

BUYOUTCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Risks

Emerging cloud service providers offer similar services at lower costs.

Rapid technological advancements may outpace AHEAD's solution updates.

Economic downturns could reduce spending on digital transformation projects.

Differentiation

AHEAD specializes in digital transformation with a focus on cloud solutions.

The company achieved Gold Cloud Platform Competency with Microsoft Azure.

AHEAD offers tailored solutions for cloud migration and infrastructure optimization.

Upsides

Increased demand for hybrid cloud solutions aligns with AHEAD's expertise.

Growing interest in AI-driven IT operations presents new opportunities for AHEAD.

The rise of edge computing offers AHEAD opportunities in edge-to-cloud solutions.

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