Senior Compliance Associate, QA

About Kraken

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos hasAttracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

The Team

Our Core Compliance Team, focuses on governance, risk, and oversight which is at the heart of the second line of defense. We serve as a strategic partner to the business in identifying, assessing, and mitigating risk. Our approach is a proactive, solutions-driven function that thrives on solving complex problems and driving effective risk management outcomes across the enterprise.

We work closely with stakeholders at all levels—across front-line operations, senior leadership, and control functions—to challenge, support, and elevate risk awareness and decision-making. Our focus extends beyond compliance; we deliver insights that help anticipate emerging threats, enhance resilience, and enable sustainable growth.

This is a high-impact role where critical thinking, analytical rigor, and stakeholder engagement are core to everything we do. Team members are empowered to shape governance frameworks, lead thematic reviews, and contribute to the continuous improvement of risk culture and operational excellence throughout the organization. They must be able to balance big picture thinking with hands-on execution.

This role will report into the Global Head of Core Compliance.

The role is remote, but must cross-over at least partially with US timezones.

The Opportunity

Core obligations are management of the FIU QA program from start to finish. This includes maintaining, updating, and executing the FIU QA program across transaction and blockchain monitoring, investigations, and Suspicious Reporting filings

• Conduct QA reviews across compliance functions such various programs within Enhanced Due Diligence (EDD), Financial Intelligence Unit (FIU), and Sanctions
• Assist in developing and refining QA and Compliance testing programs and procedures, including AI workflows
• Analyze quality performance data, including customer feedback, to identify trends, root causes of issues, and opportunities for continuous improvement. Document findings and prepare comprehensive reports for stakeholders
• Contribute to the preparation and delivery of QA MI reporting and Observation & Recommendation reports
• Applying QA scoring methodologies utilizing a risk-focused model to outline scorebands and document findings per workflow-specific scorecards
• Document QA feedback based on testing outcomes and collaborate with stakeholders to ensure remediation and enhanced quality
• Support continuous improvement efforts and process enhancements based on QA observations
• Help promote a culture of compliance and quality assurance across all operational workflows
• Produce polished, professional deliverables for internal and external reporting needs
• Foster cross functional relationships

Job Details

Salary: $65K - $101K Location Type: Remote Employment Type: FullTime