[Remote] Senior Community Associate at DraftKings

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

At least 2 years of experience building, moderating, or supporting digital communities; preferably around sports, gaming, or consumer brands
Deep familiarity with Discord, including mod tools, roles, bots, and engagement features
Proven ability to create thumb-stopping content and conversations tailored to specific communities
Excellent written communication skills with a flexible tone: professional, playful, empathetic — whatever the moment calls for
A strong sense of urgency and ownership — you’re fast, proactive, and solutions-focused
An understanding of Sportsbook or Daily Fantasy Sports products and can talk betting lines, big games, or prop picks without missing a beat
Knowledge of responsible gaming practices and customer safety

Responsibilities

Be an everyday presence in our Discord server, engaging authentically with our players across channels, topics, and live sports moments
Serve as a trusted point of contact, responding quickly and helpfully to player questions and needs
Create and execute community-first campaigns including giveaways, AMAs, live chats, and themed events in partnership with internal and external teams
Monitor sentiment, player behavior, and emerging trends, and share insights regularly to improve products, features, and the overall experience
Champion the community’s voice across the company while upholding our brand tone and standards
Support coverage during sports-heavy periods — evenings, weekends, and big game days (on rotation)

Skills

DraftKings

Online platform for fantasy sports and betting

About DraftKings

DraftKings operates in the online gaming and entertainment industry, focusing on daily fantasy sports, sports betting, and online casino games. Users can engage in daily fantasy sports contests for cash prizes, place bets on various sports events, and play casino games like slots, blackjack, roulette, and poker. The platform also includes a marketplace for digital collectibles, allowing users to buy, sell, and trade NFTs of celebrities. DraftKings ensures compliance with gaming regulations, providing a secure environment for its users. Unlike many competitors, DraftKings offers a diverse range of gaming options and revenue streams, attracting a wide audience of sports fans, gamblers, and digital collectors. The company's goal is to create a comprehensive and safe platform for users to enjoy various gaming activities and digital asset trading.

Boston, MassachusettsHeadquarters

2012Year Founded

$911.4MTotal Funding

IPOCompany Stage

Crypto & Web3, GamingIndustries

1,001-5,000Employees

Benefits

Performance Bonus

Company Equity

Risks

Class action lawsuit for alleged unlawful account termination could damage reputation.

Accusations of collusion with FanDuel may lead to antitrust investigations.

Sportsbook+ in New York may face regulatory scrutiny over its subscription model.

Differentiation

DraftKings offers a unique combination of fantasy sports, sports betting, and online casino games.

The company has ventured into the NFT market, expanding its digital collectibles offerings.

DraftKings ensures a secure gaming environment through compliance with gaming authorities.

Upsides

Partnership with Delta Air Lines could open new revenue streams through in-flight gaming.

Launch of Sportsbook+ in New York offers enhanced odds, attracting more subscribers.

Entry into the NFT market taps into the growing digital collectibles trend.

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