Senior Client Solutions Architect - Remote US at Altera Digital Health

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

5-10+ years of experience leading business development, technical sales and/or customer consulting
Experience contributing to the system design or architecture of new and current systems (architecture, design patterns, reliability, and scaling)
Experience in healthcare, technology or a similar industry (preferred)

Responsibilities

Act as a trusted technical advisor to prospect and assess existing customers
Develop strong relationships with strategic clients and maintain up-to-date knowledge of business objectives
Proactively lead the customer on their buy Journey by understanding and anticipating their needs
Provide scoping and sandbox environment support and substantiate business and technical solutions
Identify solutions for existing challenges or obstacles and anticipate potential future challenges
Support the design and migration of data to Smile’s platform
Support and contribute to strategic customer proposals by preparing and delivering technical presentations
Participate in the development of product demos and POCs
Collaborate with the Sales team to develop and implement effective account management strategies
Act as a technical liaison between customers, service engineering teams, product teams and support
Rapidly develop and maintain a deep knowledge of Smile’s products, FHIR, market trends, customer environment and competitive landscape
Collaborate cross-functionally to continuously improve product, sales and marketing from a technical perspective

Skills

Altera Digital Health

Cloud-based EMR solutions for healthcare providers

About Altera Digital Health

Altera Health provides technology solutions for hospitals and health networks in Australia and New Zealand, focusing on enhancing patient care and improving clinical workflows. Their main product is a cloud-based Electronic Medical Record (EMR) system that allows healthcare providers to digitally store, manage, and access patient information. This system is designed to be user-friendly, enabling clinicians to prioritize patient care over administrative tasks. Altera Health differentiates itself from competitors by offering a scalable and cost-effective SaaS model, which includes subscription fees for their EMR system and additional services like scanning and document management. The company's goal is to support healthcare providers in modernizing their operations and achieving better patient outcomes through improved information flow and operational efficiency.

Maipú, ChileHeadquarters

2017Year Founded

ACQUISITIONCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Generative AI adoption may increase competition, challenging Altera's market position.

Paymentus integration could expose Altera to financial technology risks.

Delays in Paragon Denali deployment may impact customer satisfaction.

Differentiation

Altera's cloud-based EMR system enhances patient care and streamlines clinical workflows.

Partnership with Microsoft Azure boosts Altera's cloud-native EHR capabilities for rural hospitals.

Altera's offensive cybersecurity approach proactively addresses vulnerabilities before exploitation.

Upsides

Generative AI collaboration with EPAM enhances efficiency and reduces operational costs.

Paragon Denali offers scalable, cost-effective solutions for smaller hospitals on Microsoft Azure.

Altera's Sunrise EHR ranked top inpatient EHR for community and acute rehabilitation hospitals.

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