Senior Client Account Manager at Pattern

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, Digital MarketingIndustries

Requirements

3+ years’ account management experience in a digital or full-service agency
Expertise across SEO, SEM, and Social Advertising (at least 2 of the 3)
Confident creating reports from Google Analytics, Google Ads, and Meta
Confident presenter and communicator with strong commercial acumen
Analytical mindset - connecting data to meaningful client outcomes
Proven ability to lead multi-channel teams and manage complex projects

Responsibilities

Act as the primary contact for 7-8 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins, and proactive communication
Support channel teams with strategic direction, ensuring every initiative aligns with each client’s overarching business goals
Act as the project manager - scheduling work, managing timelines, and ensuring seamless delivery across teams
Oversee campaign delivery across channels, ensuring scope, timelines, budgets, and KPIs are met
Identify and present new growth opportunities that deliver measurable impact for clients

Skills

Account Management

SEO

SEM

Social Advertising

Google Analytics

Google Ads

Pattern

Ecommerce acceleration and competitive analysis

About Pattern

Pattern.com focuses on ecommerce acceleration, particularly on Amazon, by providing a free digital shelf management software that analyzes data from millions of searches and products. This tool uses machine learning to give brands insights into their competition, helping them optimize their product listings. Unlike competitors, Pattern.com offers both free tools and premium services, including market insights and consultancy, to help brands grow on Amazon. The company's goal is to empower brands to enhance their visibility and sales on one of the largest online marketplaces.

Lehi, UtahHeadquarters

2013Year Founded

$269.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Consulting, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven ecommerce platforms could erode Pattern's market share.

The rapid growth of Amazon's third-party sellers may dilute Pattern's service effectiveness.

The partnership with Giggster may divert focus from core ecommerce services.

Differentiation

Pattern offers a free digital shelf management tool for Amazon sellers.

The company uses machine learning to provide customized insights for product optimization.

Pattern's premium services include deep market insights and patented technology solutions.

Upsides

Pattern was named one of the World's Most Innovative Companies in 2024.

The launch of the Shelf inventory solution expands Pattern's service offerings.

Pattern's AI models enhance seller performance across multiple retail marketplaces.

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