Senior Business Systems Engineer, Microsoft Dynamics 365 at Imprint

Seattle, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

IoT, RFID, TechnologyIndustries

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
8+ years proven experience as a Business Systems Analyst or similar role
5+ years directly supporting or implementing Dynamics AX or D365 F&O, including module configuration, workflow customization

Responsibilities

Lead hands-on technical and operational ownership of D365 F&O, including architecture, configuration, and integration with other enterprise applications (e.g., CRM, HRMS, PLM, and analytics tools)
Design, develop, and maintain custom scripts, workflows, and automation tools to extend system functionality and improve business efficiency
Analyze existing code, configuration, and processes to identify opportunities for optimization, scalability, and stability
Troubleshoot and resolve complex functional and technical issues, ensuring minimal business disruption and maintaining system reliability
Collaborate with internal developers, system administrators, and business stakeholders to define, test, and deploy changes
Architect and implement enhancements to D365 F&O modules, with a focus on Finance, Supply Chain, and Master Planning and related systems
Translate business requirements into functional and technical specifications aligned with organizational objectives
Leverage data insights and user feedback to drive continuous system and process improvement
Document detailed business process models, including “as-is” and “to-be” states, to guide design decisions and training initiatives
Create and maintain technical documentation, configuration records, and process guides for internal use and knowledge sharing
Develop and deliver end-user training and onboarding materials to promote system adoption and effective use
Serve as a tier-2 escalation point for complex system or integration issues, collaborating across departments to drive timely resolution
Lead cross-functional system projects — including D365 upgrades, integrations, and new feature implementations — from design through deployment
Oversee vendor and implementation partner activities, ensuring adherence to architectural standards, timelines, and quality requirements
Manage systems under SOX governance frameworks, including audit evidence collection and compliance documentation
Balance priorities across multiple workstreams, assessing downstream impacts and mitigating risks to stakeholders

Skills

Microsoft Dynamics 365

D365 F&O

Finance & Operations

System Integration

Power Automate

Workflow Automation

Custom Scripts

CRM Integration

HRMS Integration

PLM Integration

Analytics Tools

Process Optimization

Imprint

Designs and manages co-branded credit card programs

About Imprint

Imprint designs and manages co-branded credit card programs for well-known American brands. By partnering with these brands, Imprint creates credit cards that attract modern consumers, aiming to enhance the value of their partners' customer relationships. The company focuses on increasing metrics such as average spending, shopping frequency, and annual sales for cardholders. Imprint's process is notably faster than traditional credit card issuers, allowing them to launch new programs in about three months instead of the typical 18 months. Additionally, Imprint prioritizes customer service, offering a premium experience to cardholders. The goal of Imprint is to provide brands with effective credit card solutions that drive customer loyalty and sales.

New York City, New YorkHeadquarters

2020Year Founded

$197.5MTotal Funding

SERIES_CCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Competitive compensation and equity packages

Leading configured work computers of your choice

Unlimited vacation policy

Fully covered, high-quality healthcare including fully covered dependent coverage

Additional health coverage includes access to One Medical and option to enroll in an FSA

16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

An understanding that successful remote work requires flexibility and an appreciation for asynchronous work

Access to industry leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Limited edition Imprint Credit Card (no hard pull) for the first 100 team members only. Get 1.5% cash back on all purchases, plus additional perks

Risks

Increased competition from traditional issuers adopting fintech innovations.

Potential regulatory scrutiny could increase compliance costs for Imprint.

Economic downturns may reduce transaction volumes and Imprint's revenue.

Differentiation

Imprint launches co-branded credit card programs in just three months.

Imprint offers tailored rewards programs for each brand's specific needs.

Imprint provides 'white-glove treatment' customer service to all cardholders.

Upsides

Imprint raised $75M in Series C funding to fuel innovation.

Increased consumer interest in digital wallets boosts demand for Imprint's solutions.

Partnerships with traditional banks expand Imprint's co-branded card opportunities.

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