Senior Business Manager - Emerging Payments Strategy & Analytics at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Payments, FintechIndustries

Requirements

  • Strategic and analytical skills to address major company challenges
  • Ability to develop and test strategies impacting the bottom line
  • Experience in a collaborative environment valuing insight, new responsibility, continuous learning, and innovation
  • Proven track record of decision making and problem solving based on analytics
  • Strong quantitative orientation, especially in analytic marketing and credit risk management
  • Conceptual thinking skills complemented by quantitative skills
  • Strong business judgment, leadership, and integrity

Responsibilities

  • Lead and build an analytical marketing function across every product in the organization, plus core strategic projects
  • Lead a team of analysts to generate insights, identify new opportunities, build business cases, own testing and experimentation, drive marketing strategy, and quantify value of initiatives and products
  • Communicate complex concepts in compelling and actionable ways to senior audiences
  • Develop business strategies driving growth, profitability, and competitive success amid shifting consumer and regulatory behavior
  • Exhibit business ownership mindset, potentially with P&L accountability for a business segment; strategic planning with 1-6 month horizon
  • Manage and develop a team of analysts; coach and mentor associates organization-wide
  • Develop and implement new product and pricing strategies for various lending products; lead product-level modeling/analytics
  • Lead direct-to-consumer marketing efforts for select products and strategic intent for products across channels; build targeted insights for new customer experiences and go-to-market strategies
  • Drive improvements in credit performance by connecting consumer credit trends to historical behavior, creating risk models, and testing hypotheses
  • Coordinate across lines of business to manage delivery of business intent, build requirements, and execute product strategy; oversee multiple projects/programs
  • Partner with IT, Sales, Operations, Finance, and others to improve quality, volume, service, and profitability

Skills

Key technologies and capabilities for this role

Business AnalysisStrategic PlanningAnalyticsData AnalysisInsight GenerationMarketing StrategyTesting and ExperimentationBusiness CasesValuationsReportingCommunication

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What salary or compensation can I expect for this Senior Business Manager role?

This information is not specified in the job description.

What key skills are required for the Senior Business Manager position?

The role requires strong strategic and analytical skills, leadership in managing teams of analysts, business strategy development, and the ability to communicate complex concepts compellingly to senior audiences.

What is the company culture like for this team at Capital One?

The environment is collaborative, values insight, encourages taking on new responsibility, promotes continuous learning, and rewards innovation.

What makes a strong candidate for this Emerging Payments Strategy role?

Strong candidates will have an ownership mindset, experience leading analytical teams, expertise in strategy development, testing and experimentation, insight generation, and the ability to drive marketing strategies and business cases.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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